Manuel Zelada
Lancaster,CA
Summary
Experienced with coordinating service and operational activities to ensure seamless workflow. Utilizes strategic planning to enhance service quality and operational efficiency. Knowledge of team leadership and process optimization for impactful outcomes.
Overview
13
13
years of professional experience
Work History
Retail Service and Operations Manager
Goodwill Southern California Store & Donation Center
Palmdale, CA
04.2023 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Developed and implemented training programs for staff, enhancing team performance and service quality.
- Analyzed operational processes to identify areas for improvement, streamlining workflows for increased efficiency.
- Managed inventory systems, optimizing stock levels and reducing waste through effective forecasting strategies.
Auto Sales Associate
Central FL Autos LLC
Sebring, FL
02.2021 - 01.2023
- Assisted customers in selecting vehicles based on their needs and preferences.
- Conducted vehicle demonstrations to showcase features and benefits to potential buyers.
- Detailed Vehicles and made sure there were clean.
Sales Associate
Dollar Tree
Palmdale, CA
04.2013 - 08.2021
- Organized merchandise displays to enhance customer experience and accessibility.
- Maintained cleanliness and organization of sales floor area.
Education
High School Diploma -
Littlerock High School
Palmdale, CA05.2013
Skills
- Operational efficiency
- Customer service
- Planning and implementation
- Team leadership
- Work flow planning
- Operations management
- Staff training
- Inventory control
- Inventory management
- Data analysis
Languages
Spanish
Native/ Bilingual
Timeline
Retail Service and Operations Manager
Goodwill Southern California Store & Donation Center
04.2023 - Current
Auto Sales Associate
Central FL Autos LLC
02.2021 - 01.2023
Sales Associate
Dollar Tree
04.2013 - 08.2021
High School Diploma -
Littlerock High School