Manuel Zötl
Solution Architect
Riemerling,Deutschland
Summary
Resourceful Solution Architect with 10+ years of customer relationship management and implementation support. Highly skilled in managing database migrations, analysis and upgrades for ongoing efficiency and achievement of corporate objectives. Excellent communication skills and extensive experience working with clients and partners. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Solution Architect
Siemens Aktiengesellschaft
Munich, Bavaria
03.2021 - 04.2022
- Managed group of 15 divided into 3 teams. (Support, Project, Development)
- Worked with customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Finding solutions to automate and/or optimize processes within IP department
Software Engineer
Siemens Aktiengesellschaft
Munich, Deutschland
11.2019 - 03.2022
- Partnered with development team on product development and application support plans.
- Worked with customers for needs analysis and to determine vendor costs.
- Promoted experience with Kubernetes, Docker and Amazon Web Services.
- Lead team in developing admin and sql analytics tool
- Made database migrations, maintenance and analytics
- Supported Databases exceeding over 2TB of discspace
Support Specialist
Unycom GmbH
Munich, Deutschland
10.2011 - 10.2019
- Made SQL analysis, data migration and maintenance
- Designed and tested new software prior to release to assist development team in bug identification.
- Provided Tier 2/3 IT support for big monolithic IP management software
- Used ticketing systems to manage and process support actions and requests.
Student Worker
Siemens Aktiengesellschaft
Munich, Deutschland
04.2009 - 09.2011
- Provided Tier 1 support on IP software
- Maintained document templates for IP Administration
- Wrote bachelor thesis
- Developed first software for db analysis and migration
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
Education
Bachelor of Science - Geography
Ludwig-Maximilian-Universität
Munich 03.2007 - 07.2011
Skills
Process Analysis
Relational databases
Process optimation/automation
Technical Analysis
Scripting skills
Cloud services
Timeline
Solution Architect
Siemens Aktiengesellschaft
03.2021 - 04.2022
Software Engineer
Siemens Aktiengesellschaft
11.2019 - 03.2022
Support Specialist
Unycom GmbH
10.2011 - 10.2019
Student Worker
Siemens Aktiengesellschaft
04.2009 - 09.2011
Bachelor of Science - Geography
Ludwig-Maximilian-Universität
03.2007 - 07.2011