Manuela Carter
Vado,NM
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Outgoing and friendly Cashier with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest Cashier with solid background in all environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
- Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
- Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Ranch manager and event coordinator
Bit Therapeutic Horsemanship
El Paso, TX
01.2012 - 01.2016
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
- Coordinate events
- Animal Care including feeding and maintance
- Inspected Horses, Goats for signs of sickness and overall herd health.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Maintained ranch records and documentation.
- Scheduled trail rides and lessons daily for both guests and employees.
- Hired new ranch hands and livestock handlers seasonally.
- Completed invoices for bills of lading, sales receipts, and supplies.
- Answered Questions and Concerns regarding accounts.
- Assist with Correspondence
- Customer relations
- Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
- Adjusted production strategies to account for changing factors such as market and weather conditions.
- Spearheaded efficiency improvements targeted on optimizing crop production and exceeding financial targets.
- Purchased regular supplies and special equipment, livestock or tools as part of skilled management of $[Amount] budget.
Food Representative/Sale Associate
Bavarian Hog House German Foodtruck
01.2014 - 01.2016
- Delivered quotes to customers for food products and services .
- Made regularly scheduled sales calls in assigned territory to existing accounts and built loyal relationships.
- Identified new target accounts and executed plans to convert into customers.
- Built, maintained and strengthened customer relationships with retail food stores within territory.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Monitored competition and gathered current marketplace information on pricing, products and promotions.
- Rang up customers by processing cash and credit payments to complete 100 sales transactions on average.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Representative
Military Sales And Service
06.2024 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Sales Associate
Dollar General
06.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier, Barista
MWR Fort Bliss
Fort Bliss, TX
06.2019 - 10.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cultivated to recall customers' names and address each by name.
- Prioritized drink requests while managing interruptions.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils and seating areas daily.
- Created original artwork for specials board display daily.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Associate, Ranch Manager/Customer Service Representative
Dollar General
El Paso, TX
12.2018 - 05.2019
- Answer questions and concerns regarding accounts
- Assist with correspondence
- Take payments
- Fax and request confidential documents
- Coordinate events
- Animal care including feeding, administering medication, and maintenance
- Equestrian training and riding lessons
- Customer relations
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Solved customer challenges by offering relevant products and services.
Food Prep / Kitchen Helper
Little Bavarian
06.2018 - 12.2018
- Paid close attention to instructions from supervisor to complete tasks on time.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Cleaned and organized kitchen stations to promote team efficiency.
Food Representative
Valero Convienice Store
01.2016 - 01.2017
- Delivered quotes to customers for food products and services and input orders into [Software].
- Monitored competition and gathered current marketplace information on pricing, products and promotions.
- Built, maintained and strengthened customer relationships with retail food stores within territory.
- Identified new target accounts and executed plans to convert into customers.
- Learned products inside and out to give best possible demonstrations and answer consumer questions.
- Made regularly scheduled sales calls in assigned territory to existing accounts and built loyal relationships.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated product value, quality and style to educate and entice potential customers.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
After school coordinator
Flurschule Elementary School
Idar-Oberstein, Germany
01.2008 - 08.2015
- Implemented balanced schedules of age-appropriate learning, rest and play.
- Organized classroom resources and lesson supplies for teachers.
- Managed paperwork for childcare operations, employee management and state requirements.
- Verified proper sign-in and sign-out procedures according to optimal security protections for children.
- Coordinated learning-focused program to help children build foundational knowledge.
- Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
Replenisher
Advanced Training Pro Dacta
Idar-Oberstein
01.2005 - 01.2006
Pro Dacta German Red Cross
Idar-Oberstein
01.2003 - 01.2004
Bakery Manager
Vocational Training Fa.Werner Remmel Bad Sobernheim
Bad Sobernheim, Germany
01.1995 - 01.1998
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Maintained and controlled inventory of baked goods.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Independent Sales Contractor
MP
04.2024 - Current
- Collaborated closely with product teams to stay updated on product features, benefits, and pricing structures.
- Attended industry conferences and trade shows, expanding professional network connections for lead generation opportunities.
- Established strong client relationships through consistent follow-ups and excellent communication skills.
- Generated new leads by conducting cold calls, networking events, and referrals from existing customers.
Education
GED -
Hauptschule Bad Sobernheim
Bad Sobernheim, Germany06.1995
Skills
- Excellent written and oral communication skills
- Ability to work well with others
- Great organizational skills
- Detailed oriented
- Fast learner
- Ability to train and motivate others
- Price Identification
- Inventory Stocking
- Credits and Refunds
- Feedback Acceptance
- Sweeping and Mopping
- Customer Transactions
Certification
- TAB Foodhandler's
- Liqour Liscense
Languages
German
Native or Bilingual
Timeline
Representative
Military Sales And Service
06.2024 - Current
Independent Sales Contractor
MP
04.2024 - Current
Sales Associate
Dollar General
06.2022 - 04.2024
Cashier, Barista
MWR Fort Bliss
06.2019 - 10.2021
Sales Associate, Ranch Manager/Customer Service Representative
Dollar General
12.2018 - 05.2019
Food Prep / Kitchen Helper
Little Bavarian
06.2018 - 12.2018
Food Representative
Valero Convienice Store
01.2016 - 01.2017
Food Representative/Sale Associate
Bavarian Hog House German Foodtruck
01.2014 - 01.2016
Ranch manager and event coordinator
Bit Therapeutic Horsemanship
01.2012 - 01.2016
After school coordinator
Flurschule Elementary School
01.2008 - 08.2015
Replenisher
Advanced Training Pro Dacta
01.2005 - 01.2006
Pro Dacta German Red Cross
01.2003 - 01.2004
Bakery Manager
Vocational Training Fa.Werner Remmel Bad Sobernheim
01.1995 - 01.1998
GED -
Hauptschule Bad Sobernheim
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