Manuela Estupinan Beltran
Elizabeth,NJ
Summary
Second-Year Attending College Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. A strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient team player competent at researching presentation topics and taking accurate meeting minutes. Possesses strong written and verbal communication skills. Works independently and efficiently, managing multiple tasks at once.
Overview
3
3
years of professional experience
Work History
Administrative - Receptionist
Law Office Of Liliana L. Quiroz
2023.05 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Reception area was kept clean and neat to give visitors positive first impression.
- Managed over 25 customers per day. Answered phones promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greetings, answered general questions, gathered nature of visit, and directed them to specific offices.
- Organized, maintained, and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgment and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Tracked important information in Excel spreadsheets and ran reports or generated graphs using data
QC Inspector
Christie Lites New York,
2022.05 - 2023.05
- Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
- Inspected products, components and materials for defects and compliance with tolerance standards.
- Documented findings and generated reports with data and recommendations.
- Operated, calibrated and maintained testing equipment.
- Proposed and implemented improvements to reduce errors and rejected items to less than 1% of total shipments
- Proposed and implemented improvements to reduce errors and rejected items.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
Summer Camp Leader
Metropolitan Summer Day Camp,
2022.05 - 2022.08
- Led groups of children safely through variety of camp activities.
- Guided children on how to maintain cleanliness, be punctual and obediently follow orders.
- Designed learning and recreational activities for over 25 campers between ages of 2 and 12
- Documented camp inventory and ordered supplies when needed.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Planned activities, events and field trips to enrich student development.
- Assisted in preparing recreational materials and supplies for each activity.
Sales Associate
VD Fashion Boutique
2021.05 - 2022.05
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to build rapport and loyalty
- Being start-up of new business, utilizing social media, growing customer base by 10% each week for first three months
- Provided positive first impressions to welcome existing, new, and potential customers
- Rotated stock and restocked shelves to maintain product availability and store appearance
Catering Server
Galloping Hills Caterers
2021.04 - 2021.10
- Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event
- From 50 to 250 guests
- Cleared dishes and glassware quickly following each course
- Provided friendly, courteous service to create memorable moments for guests
- Arranged linens and table settings according to the seating plan and event theme
- Maintained a flexible work schedule to meet event needs
- Sanitized tableware and chafing dishes before catering events to avoid infection and comply with hygiene standards
- Inspected dishes and utensils for cleanliness
- Arranged food, utensils, and condiments on trays to serve meals with necessary items
Education
Bachelor of Arts - Communications
Union County College
Cranford, NJ05.2025
High School Diploma -
Elizabeth High School
Elizabeth, NJ05.2021
Skills
- Clerical Support
- Analytical and Critical Thinking Inspection Protocols
- Flexible and Adaptable
- Computer Proficiency - Microsoft applications
- Excellent Communicator
- Exceptional Customer Service
- Verbal/Written Communication
- Client Service
- Administrative expertise
- Administrative support experience
- Legal administrative support
- Strong administrative proficiency
- Administrative duties
- Coordination of Administrative Activities
- Administrative writing
- Strong administrative abilities
Accomplishments
- Documented and resolved quality inspection which led to 99% filled orders with no returns.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Awarded “Employee of the Month” in 2021 Proficient in all Microsoft applications.
Languages
English both spoken and written
Spanish both spoken and written
References
Wayne Chandler, Director of EHS & Security, Union Beverage Packers, (732) 397-9470, wchandler@unionbevnj.com
Estefania Huertas, Paralegal SIJ, Law Office of Liliana Quiroz, (862) 330-8798
Hobbies and Interests
Teaching Dance
Timeline
Administrative - Receptionist
Law Office Of Liliana L. Quiroz
2023.05 - Current
QC Inspector
Christie Lites New York,
2022.05 - 2023.05
Summer Camp Leader
Metropolitan Summer Day Camp,
2022.05 - 2022.08
Sales Associate
VD Fashion Boutique
2021.05 - 2022.05
Catering Server
Galloping Hills Caterers
2021.04 - 2021.10
Bachelor of Arts - Communications
Union County College
High School Diploma -
Elizabeth High School
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