Manuela Evans

• Assisted with customer requests and answered questions to improve satisfaction.
• Identified needs of customers promptly and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Leadership: Ability to effectively lead and manage household staff, delegating tasks, and ensuring productivity
• Communication: Strong communication skills to effectively interact with household members, staff, and vendors
• Time management: Managing time efficiently to meet deadlines and ensure timely completion of tasks

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• Collaborated with career counselors to facilitate workshops and individual career counseling sessions
• Supported credential career coaching efforts by researching licensure requirements and coordinating necessary documentation
• Utilized bilingual skills to facilitate effective communication with non-English speaking families.

• Demonstrated exceptional customer service skills, attending to passengers' needs and inquiries
• Assisted disabled passengers or those requiring special attention during their travel experience.
• Resolved customer complaints in an efficient manner while adhering to company policies.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Provided professional services and support in a dynamic work environment.

• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Assisted in visual merchandising efforts, ensuring appealing and organized store displays
• Collaborated with team members to achieve sales targets and contribute to a cohesive work environment.

• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Resolved customer complaints and maintained clean and tidy checkout area.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.