Manuel A. Lopes

MECHANICAL

• Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
• Provided preventative maintenance, such as routine calibrations, adjustments and replacement of worn or damaged parts, reducing equipment downtime.
• Conducted repairs to washers & dryers, pool pumps, kitchen equipment, ice machines, carpet shampooers and vacuums.
• Repaired and replaced pumps, valves and motors. Completed plumbing repairs, such as leaky faucets, clogged drains and toilets.

SAFETY

• Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
• Addressed emergency situations effectively under pressure while adhering to established safety procedures.
• Organized storage areas and tool rooms to keep areas safe and fully stocked. Safely handling a wide range of cleaning products and solutions.
• Upheld high cleanliness standards in hotel common areas and bathrooms through regular custodial duties.

CUSTOMER SERVICE

• Provided excellent customer service while addressing hotel guests' requests promptly and professionally.
• Positively engaged with customers and maintained a professional appearance as company representative.
• Drove hotel guests daily to and from the airport, engaging in positive conversations.
• Fostered a positive work place with coworkers by stepping in to help when needed, such as making beds, stocking linens, removing trash and washing dishes.

ADDITIONAL ASSISTANT TASKS

• Reported to Maintenance Manager, Hotel Manager on duty or the General Manager on the progress of maintenance projects at the end of the shift.
• Coordinated and trained new maintenance employees in all aspects of their duties.