MANUELA MAZZOLA
Seattle
Summary
Driven and dependable professional with experience in customer service, hospitality, operations, and remote data management. Skilled in communication, and maintaining organized, high-performing environments. Brings reliability, attention to detail, and a proactive mindset to every role.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Paralegal
Law Office of Igor A. Shapiro
09.2022 - Current
- I conduct comprehensive legal research to support case development and strategy across personal injury and insurance-related matters.
- Troubleshoot complex logistical and legal challenges, identifying solutions and streamlining workflows to keep cases moving forward.
- Take initiative in leadership roles, often stepping in to manage client expectations, coordinate multi-party communications, and resolve disputes. Managed over 50 phone calls/emails a day.
- Maintain detailed case files and records, ensuring accuracy and compliance with legal standards and deadlines.
- Known for adaptability, problem-solving, and a client-first approach in high-pressure environments.
Remote Operations Assistant
Synergy Fuel Group
2024 - 2025
- Tracked daily fuel sales across 8 gas stations and recorded revenue data for performance analysis
- Identified trends and discrepancies to support operational decisions
- Worked remotely with management, ensuring accurate data entry and timely updates with minimal oversight
Office Administrative Assistant
Refined Interiors LLC
11.2021 - 07.2022
- Served as the main point of contact for contractors and clients, guiding material selections and managing communications while maintaining organized records in QuickBooks
- Oversaw front desk operations, scheduling, and administrative tasks while supporting showroom design, layout, and product presentation
- Contributed to team by handling cross-functional responsibilities including customer service, inventory upkeep, and visual merchandising
Cleaner Supervisor
Kristina’s Quality Cleaning
01.2019 - 01.2021
- Trusted with high-priority and large-scale jobs due to exceptional performance, client rapport, and commitment to excellence.
- Consistently recognized for reliability and attention to detail
Sales
Desert Sun Tanning Salon
05.2019 - 10.2019
- Trained and supported new team members on salon procedures, equipment use, and customer service best practices while maintaining a clean safe environment.
- Oversaw daily operations including scheduling, inventory management, and sales transactions to ensure smooth workflow
Cleaning Supervisor
Hooker Cleaning Company
06.2015 - 07.2017
- 206.423.3703
- Performed detailed cleaning of newly constructed apartments and renovated commercial spaces, ensuring all areas were spotless and move-in ready
- Worked efficiently with team members to meet tight deadlines and deliver large-scale projects on schedule
Coordinator's Assistant
NBC Basketball Summer Camp
01.2014 - 01.2015
- Assisted with daily operations over two summers, coordinating dorm assignments, practice schedules, and cafeteria logistics for campers
Library Student Assistant
School Library
01.2015 - 01.2016
- Supported library operations over two school years, including check-ins, shelving, and organizing materials
Education
Associate of Arts - Hospitality Administration And Management
Highline Community College
DesMoines, WA 05.2001 -
Graduate Certificate - Theological Studies
Generation For Truth
Vancouver, WA 05.2001 -
High School -
Auburn Adventist Academy
Auburn, WA05-2017
Skills
- Basic Data Analysis
- Effective interpersonal communication
- Skilled in cross-language communication
- Analytical research skills
- Expertise in legal translation
- Quick learner
- Creative writing
- Flexible problem-solving
- Efficient multitasking
- Team management
- Leadership and Training Support
- Effective team collaboration
- Effective time management
- Effective organizational skills
Accomplishments
- Fluent in formal reading and writing in Russian (Russian School for 6 years)
- Certified CPR/Lifeguard
- Mod One Pro Certification: Skin Science & Product Knowledge
- Currently working on my real estate license
Timeline
Paralegal
Law Office of Igor A. Shapiro
09.2022 - Current
Office Administrative Assistant
Refined Interiors LLC
11.2021 - 07.2022
Sales
Desert Sun Tanning Salon
05.2019 - 10.2019
Cleaner Supervisor
Kristina’s Quality Cleaning
01.2019 - 01.2021
Cleaning Supervisor
Hooker Cleaning Company
06.2015 - 07.2017
Library Student Assistant
School Library
01.2015 - 01.2016
Coordinator's Assistant
NBC Basketball Summer Camp
01.2014 - 01.2015
Associate of Arts - Hospitality Administration And Management
Highline Community College
05.2001 -
Graduate Certificate - Theological Studies
Generation For Truth
05.2001 -
Remote Operations Assistant
Synergy Fuel Group
2024 - 2025
High School -
Auburn Adventist Academy
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