Manuel A Melgar
Hyattsville,MD
Summary
Accomplished professional with a proven track record at Uber and Lyft, adept in time management and customer service. Leveraged strong problem-solving skills and a clean driving record to maintain safety and efficiency. Enhanced team performance and customer satisfaction at Think Food Group LLC, demonstrating exceptional leadership and reliability.
Overview
17
17
years of professional experience
Work History
Driver
Uber And Lyft
05.2023 - 04.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Warehouse Delivery Driver
Amazone
09.2022 - 04.2023
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Collaborated with colleagues to improve overall warehouse efficiency by sharing best practices and implementing new strategies.
Server Shift Leader
Think Food Group LLC
04.2007 - 07.2022
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
Education
HS - N/A
Northwood High School
Maryland Silver Spring 05.2011
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
Timeline
Driver
Uber And Lyft
05.2023 - 04.2024
Warehouse Delivery Driver
Amazone
09.2022 - 04.2023
Server Shift Leader
Think Food Group LLC
04.2007 - 07.2022
HS - N/A
Northwood High School