Manuela Rivera
Rialto,CA
Summary
Dynamic professional with a strong work ethic and a commitment to quality, honed at DHL Supply Chain. Proven track record in enhancing operational efficiency and customer satisfaction through effective team collaboration and meticulous attention to detail. Skilled in managing shipping schedules and providing exceptional customer service, ensuring timely project updates and high retention rates.
Results-driven professional prepared to excel in fast-paced environments. Skilled in managing wide range of tasks with precision and reliability. Known for effective team collaboration and adaptability to changing needs, with strong organizational and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Tasker
DHL Supply Chain
07.2015 - Current
- Trained new team members on safety protocols and operational procedures to enhance workplace compliance.
- Monitored workflow efficiency, identifying areas for process improvement to reduce delays.
- Collaborated with cross-functional teams to optimize supply chain operations and enhance service delivery.
- Conducted regular quality checks to ensure adherence to company standards and customer requirements.
- Managed shipping schedules, ensuring timely dispatch of products while minimizing operational costs.
- Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
- Coordinated efforts between departments to streamline communication channels, increasing overall organizational effectiveness.
- Adapted quickly to changing priorities or unforeseen challenges, demonstrating flexibility and resilience under pressure.
- Enhanced client satisfaction through consistent communication and timely updates on project progress.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Preserved patient safety by following safety protocols.
- Participated in team meetings and staff training sessions.
- Displayed absolute discretion at handling confidential information.
Education
GED -
Rialto A. School
Rialto, CASkills
- Strong work ethic
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Dedicated team player
- Clean driving record
- Commitment to quality and service
- Strong problem solver
- Meticulous attention to detail
- Administrative support
- Filing and data archiving
- Report writing
- FLUENT IN English and Spanish
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Tasker
DHL Supply Chain
07.2015 - Current
GED -
Rialto A. School