Manuela Rodriguez
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Legal Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Legal Assistant
Bazan Huerta & Associates
10.2012 - 04.2023
- Scheduled and made daily appointments for clients and attorney and senior paralegal
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Contacted clients to schedule appointments and discuss progress of cases.
- Interviewed clients to obtain information relevant to cases.
- Assisted senior paralegal in collecting information such as employment, medical and other records to open injury cases
- Communicated effectively with clients, insurance companies, medical staff, PD's and DHCS departments
- Handled daily incoming and outgoing calls as needed to address customer inquiries and concerns
- Processed letters on the daily t and mailed documentation to clients and insurance and clinical departments
- Worked with multiple customers to understand needs and provide excellent verbal and in person service
- Increased customer satisfaction by resolving property damage and medial issues
Office Manager / Med Legal
Gilbert Varela M.D. Inc.
08.2005 - 04.2012
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Developed close working relationships with front office and back office staff.
- Assisted with regulatory issues such as compliance.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built and managed processes for tracking and monitoring department performance.
- Cultivated strong relationships with attorneys
- Cultivating and maintaining a complete list of all surrounding attorneys who have or can refer cases
- Maintain an up to date and accurate spreadsheet or CRM of all attorneys and cases
- Daily outreach and interaction with prospective and current HV (high value) attorney offices.
- Sending all initial, follow up and final patient reports personally to attorney's office from each of our locations.
- Handling the scheduling with each attorney to each office as well as the patient directly.
- Follows up on referrals
- Research referrals and verifies information and ensure the prior authorization request is processed accurately.
- Follows up on all specialist’s reports for medical providers.
Quality Control Inspector
Cargill Meat Solutions
03.1995 - 05.2002
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
- Monitored product quality at all stages of production process.
- Weighed products prior to shipment to confirm accuracy.
- Followed safety protocols while handling hazardous materials.
- Updated quality control records and reports.
- Assisted in developing inspection and testing protocols.
- Conducted data review and followed standard practices to find solutions
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
- Liaised between quality control and other departments and contractors, providing project updates and consultation
Education
High School Diploma -
Preparatoria "Profesor Salvador Vidal G."
Tepetongo Zacatecas Mexico1992
Skills
- Over 5 years providing outstanding customer service
- Personal Injury Pre-Litigation /Workers Compensation Legal Assistant
- Fast learner and a team player
- Provide superior customer service in English and Spanish
- Regularly communicate with clients regarding their medical treatment
- Schedule medical appointments
- Assemble, organize, and itemize client medical bills
- Submit and obtain liens from: Medi-Cal; Medicare; Kaiser (The Rawlings Company) etc
- Submit Demand Packages
- Negotiate Sub out liens with other firms
- Proactively reduce the amount of medical bills and other exposures on a clients’ case so as to get them the HIGHEST RECOVERY POSSIBLE while appropriately resolving liens
- Data entry experience
- Assist with initial client intake Gather claim information needed to file Application for Adjudication with Workers' Compensation Appeals Board & client’s medical history in order to subpoena medical records
- File documents to the WCAB thru EAMS & Serve documents on all parties of record
- Investigate facts to help in the negotiation of legal disputes & conduct research to support legal proceedings
- Input and review notes and medical reports
- Answer and initiate client calls
- Schedule notify and prepare clients and documents for PTP/QME/AME appointments
Timeline
Legal Assistant
Bazan Huerta & Associates
10.2012 - 04.2023
Office Manager / Med Legal
Gilbert Varela M.D. Inc.
08.2005 - 04.2012
Quality Control Inspector
Cargill Meat Solutions
03.1995 - 05.2002
High School Diploma -
Preparatoria "Profesor Salvador Vidal G."
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