Dynamic leader with a proven track record at Cavalry Energy Services.com, adept in customer relations and small business operations. Spearheaded strategic initiatives, fostering substantial growth and enhancing customer satisfaction. Skilled in decision-making and fostering teamwork, significantly contributing to market share expansion and operational efficiency.
Overview
22
22
years of professional experience
Work History
CO-OWNER
CAVALRY ENERGY SERVICES.COM
02.2016 - Current
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Mentored employees to improve work performance, promoting professional development and growth within the company.
Established foundational processes for business operations.
Developed a strong company culture, fostering teamwork and collaboration among staff members.
Developed key operational initiatives to drive and maintain substantial business growth.
Co-Founder
EZ ROUSTABOUTS
02.2004 - 09.2014
Evaluated market trends to identify emerging opportunities and inform strategic decision making.
Conducted target market research to scope out industry competition and identify advantageous trends.
Secured lucrative partnerships by establishing strong relationships with key industry players.
Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Grew the customer base through targeted outreach and networking events.
Established foundational processes for business operations.
Developed key operational initiatives to drive and maintain substantial business growth.
Streamlined operational processes for improved efficiency and cost reduction.
Managing Co-Owner
ALCOM
01.2003 - 01.2004
Spearheaded initiatives that contributed to the growth of the company''s market share in a competitive landscape.
Evaluated employee performance regularly, providing constructive feedback and setting realistic objectives for improvement.
Implemented marketing strategies that effectively promoted the brand and attracted new customers.
Facilitated regular team meetings aimed at addressing challenges collectively as well as keeping employees informed about pertinent organizational developments.
Recruited top talent for various roles within the organization, contributing significantly to its overall success through the acquisition of skilled professionals dedicated to their respective fields of expertise.
Field Supervisor
Imcon Of Houston
12.2002 - 12.2003
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.
Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Resolved customer complaints to maintain satisfaction and loyalty.
Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.