Manuel Alejandro Lucero
El Paso,TX
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
12
12
years of professional experience
Work History
Store Manager
AutoZone
01.2024 - Current
- Lead and oversee store operations, ensuring efficiency and profitability
- Manage and develop a high-performing team through training, coaching, and mentorship
- Optimize inventory control processes to reduce waste and improve availability
- Implement sales strategies to drive revenue growth
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
AutoZone
01.2022 - 01.2024
- Assisted in managing store operations and staff performance
- Played a key role in, training, and scheduling employees
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Ensured excellent customer service and resolved escalated issues
Hub Specialist
AutoZone
01.2020 - 01.2022
- Managed hub inventory and ensured timely distribution of parts
- Improved logistics and supply chain operations within the hub network
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Parts Sales Manager
AutoZone
01.2018 - 01.2020
- Supervised the sales team, driving revenue and customer satisfaction
- Assisted in inventory management and merchandising
Hub Driver
AutoZone
01.2017 - 01.2019
- Delivered auto parts efficiently to various locations
- Maintained vehicle safety and ensured timely deliveries
Cashier
Walmart
01.2016 - 01.2017
- Provided excellent customer service in a high-volume retail environment
- Assisted customers with transactions and inquiries
Supervisor
Souper Salad
01.2015 - 01.2016
- Managed restaurant operations, ensuring customer satisfaction
- Trained and supervised employees, improving team efficiency
IT Telecommunications Technician
University of Texas at El Paso
01.2013 - 01.2015
- Provided technical support and troubleshooting for university systems
- Assisted students and faculty with IT-related issues
Education
Bachelor of Science - Operations & Supply Chain Management
The University of Texas At El Paso
El Paso, TX12-2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Inventory management
- Retail inventory management
- Inventory control
- Documentation and reporting
- Loss prevention
Languages
Spanish
English
Timeline
Store Manager
AutoZone
01.2024 - Current
Assistant Store Manager
AutoZone
01.2022 - 01.2024
Hub Specialist
AutoZone
01.2020 - 01.2022
Parts Sales Manager
AutoZone
01.2018 - 01.2020
Hub Driver
AutoZone
01.2017 - 01.2019
Cashier
Walmart
01.2016 - 01.2017
Supervisor
Souper Salad
01.2015 - 01.2016
IT Telecommunications Technician
University of Texas at El Paso
01.2013 - 01.2015
Bachelor of Science - Operations & Supply Chain Management
The University of Texas At El Paso
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