Dynamic and detail-oriented professional with extensive experience in shipping and receiving. Proven ability to enhance warehouse organization and ensure compliance with safety regulations. Skilled in invoice verification and fostering teamwork, consistently achieving operational efficiency and reducing discrepancies. Committed to maintaining high standards of accuracy and safety in all tasks.
Sales professional with valuable experience in driving sales and improving customer engagement. Known for strong team collaboration and achieving results. Proficient in sales techniques and adaptable to changing market needs.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Receiving Clerk
Capstone Logistics LLC.
01.2025 - 02.2025
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Regularly reviewed invoices and double-checked orders.
Unloaded pallets and deliveries and organized products in warehouse.
Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Compared shipping orders and invoices against contents received to verify accuracy.
Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
Cleaner
ABM Industries
06.2024 - 01.2025
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Confirmed all cleaning tools and equipment were stored properly after use.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Provided assistance to other staff members with cleaning of difficult areas.
Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Assistant Manager
Spaceship Pizza
04.2024 - 06.2024
Managed inventory levels to minimize stockouts while reducing overhead costs.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Warehouse & Shipping Associate
DanMar Components Inc.
04.2022 - 01.2024
Assisted staff in shipping processes such as proper handling and storage.
Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
Packed and labeled boxes with maximum efficiency.
Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
Maintained organized storage areas for easy retrieval of products during order preparation.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Assistant Manager
Domino’s Pizza
06.2015 - 09.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Route Driver
FedEx
10.2021 - 04.2022
Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
Received, counted and inspected inventory for delivery.
Promoted company values through consistent demonstration of commitment to excellence during daily operations.
Inspected and loaded delivery trucks and picked up customer returns.
Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
Assistant Manager
T-Mobile
09.2019 - 10.2021
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Increased sales through effective merchandising strategies and targeted promotions.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Oversaw daily operations to maintain store cleanliness and organization.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Developed marketing strategies to attract new customers, increasing foot traffic.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.