Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manuelramon Bunyi

Jacksonville,FL

Summary

Every job I've ever had has been team driven and the one I'm currently working has a lot of complex responsibilities. From my days working at Walmart, to the back desk at Townsend Family Medical Center, to currently being a technician at Vivint, I have had to get good at juggling the best interests of any and all involved parties. Oftentimes I have found myself in positions where only I could fill the gaps between meeting the needs of a customer within a reasonable margin, minimizing liability for the company, and staying on track with the goals of my team. Because of the set of situations I've had to manage and resolve, I can say in good faith that I am a team player.

Overview

4
4
years of professional experience

Work History

Technician

Vivint Home Security And Automation
01.2022 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues.
  • Coordinated between my team, the customer and management to schedule in everyone's best interest.
  • Communicate reassuringly with customers to maintain the confidence in the product and service they are receiving.
  • Worked long hours.

Clinic Back Desk

Townsend Family Medical Center
09.2020 - 12.2021
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Updated patient profiles and documentation with all information from visitation notes
  • Helped office staff prepare reports and presentations for internal or client-related use.

Walmart Stocker

Walmart
03.2019 - 01.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Florida State College At Jacksonville
Jacksonville, FL
05.2018

Skills

  • Staff Training
  • Team Training
  • Maintenance and repair
  • Coordination for best results in the customer's, team's, and company's interests
  • Consistent quality performance
  • Understanding complex systems
  • Project Management
  • Customer Interaction and reassurance
  • Time Management
  • Documentation
  • Setup and Installation
  • Complex Issue Analysis and Resolution

Timeline

Technician

Vivint Home Security And Automation
01.2022 - Current

Clinic Back Desk

Townsend Family Medical Center
09.2020 - 12.2021

Walmart Stocker

Walmart
03.2019 - 01.2021

High School Diploma -

Florida State College At Jacksonville
Manuelramon Bunyi