Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuels Silva

Fort Lauderdale,FL

Summary

Professional with robust background in client relations and customer service, ready to deliver exceptional support and drive impactful results. Skilled in managing client accounts, addressing inquiries, and resolving issues efficiently while maintaining strong focus on team collaboration and adaptability. Known for excellent communication, problem-solving abilities, and client-centered approach that fosters trust and satisfaction.

Overview

17
17
years of professional experience

Work History

Client Specialist / Billing Coordinator

Postal Center International
08.2008 - 09.2025
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Developed strong relationships with key clients, resulting in increased revenue and repeat business.
  • Supported month-end closing procedures by reconciling accounts receivable ledgers and confirming accurate reporting of revenue figures.
  • Executed timely invoicing of clients by closely monitoring project milestones and deliverables, ensuring accurate reflection of services provided and fees incurred.
  • Coordinate Daily billing operations including invoicing, adjustments and reconciliations.

Education

Associate of Arts -

Broward College
Fort Lauderdale, FL

Skills

  • Exceptional communication
  • Client needs assessment
  • Problem-solving / Conflict Resolution
  • Attention to detail
  • Multitasking and organization
  • Microsoft Office Suite (Word, Excel)

Languages

Spanish
Native or Bilingual

Timeline

Client Specialist / Billing Coordinator

Postal Center International
08.2008 - 09.2025

Associate of Arts -

Broward College

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