Summary
Overview
Work History
Education
Skills
Timeline
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Manuel V. Hernandez

Manuel V. Hernandez

Ventura,California

Summary

Customer-focused professional with several years of experience in the industry, excelling in delivering exceptional service and building client relationships. Proven ability to thrive in fast-paced environments while effectively applying problem-solving and communication skills. Achievements include consistently exceeding customer satisfaction metrics and contributing to team performance goals. Driven to leverage expertise in customer engagement to enhance organizational success.

Overview

7
7
years of professional experience

Work History

Staff Director

Anacapa Yacht Club
Oxnard, CA
10.2023 - Current
  • Supervises housekeeping and facility maintenance.
  • Coordinated event planning in partnership with board members.
  • Supports bar and kitchen operations.

Warehouse Associate

Amazon
Oxnard, California
04.2020 - Current
  • Assisted with safe housekeeping procedures, maintaining clean work stations and areas
  • Processed incoming trucks to unload, stage and smoothly store merchandise
  • Collaborated effectively with team members to meet productivity goals and deadlines
  • Adhered to all safety guidelines when operating heavy machinery or handling hazardous materials

Order Fulfillment Associate

Home Depot
Plano, Texas
01.2022 - 02.2023
  • Customized packaging and padding options based on specific item shapes and materials
  • Reported low stock levels and replenished inventory
  • Supported order fulfillment objectives by memorizing specific inventory locations of high-demand SKUs
  • Fulfilled orders using pick lists, order management software and RF scanners
  • Located, selected and assembled finished goods to complete customer orders

Assistant Store Manager

Family Dollar
Rapid City, South Dakota
02.2018 - 10.2019
  • Collaborated with store manager to meet revenue goals
  • Oversaw expenses, deposits and receipts to support recordkeeping
  • Monitored inventory levels to plan orders and meet store demands
  • Trained staff in customer service, merchandising and security monitoring
  • Ran promotions and in-store events to increase sales

Education

High School -

Apollo High
Simi Valley, California
06.2017

Skills

  • Customer Assistance
  • Cash Handling
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Retail Merchandising

Timeline

Staff Director

Anacapa Yacht Club
10.2023 - Current

Order Fulfillment Associate

Home Depot
01.2022 - 02.2023

Warehouse Associate

Amazon
04.2020 - Current

Assistant Store Manager

Family Dollar
02.2018 - 10.2019

High School -

Apollo High

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Manuel V. Hernandez