Focused law enforcement professional offering a proven history in fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Campus Security Officer
Allan Hancock Community College
SANTA MARIA, CA
01.2025 - Current
Provided safety and security services to students, faculty, and staff on campus.
Advised individuals regarding safety awareness and crime prevention measures.
Assisted with traffic control during events on campus.
Responded to emergency situations in a timely manner.
Patrolled assigned areas of campus property to detect any criminal activity or disturbances.
Reported maintenance issues such as broken locks or malfunctioning alarms to appropriate personnel.
Provided escorts for students who felt unsafe walking alone late at night.
Prepared incident reports for all security related incidents encountered while on duty.
Investigated suspicious activities or incidents reported by members of the university community.
Communicated effectively with supervisors regarding daily shift assignments and tasks completed while on duty.
Interacted with local police department personnel as needed for assistance in resolving issues at the university level.
Conducted investigations into violations of university policy or law enforcement regulations.
Assisted with crowd control during large sporting events or other special occasions held on campus.
Dispatched radio messages to other officers and agents of campus.
Police Officer Trainee
SMPD
Santa Maria, CA
06.2024 - 10.2024
Attended police academy classes and completed coursework in criminal law, civil rights, firearms safety, and traffic control.
Observed veteran officers on patrol to gain knowledge of law enforcement procedures and techniques.
Police Service Technician
Santa Maria Police Department
Santa Maria, CA
10.2023 - 06.2024
Issued parking tickets in accordance with city ordinances or state laws.
Work out in the field and take non-emergency call reports such as non-injury traffic collision reports and Hit-and-Run report, and stolen vehicle reports.
Other reports include vandalism, residential or commerical burglary, petty theft, grand theft reports that do not have suspects.
Responding to citizen's complaints of abandoned vehicles.
Police Officer Trainee
SMPD
Santa Maria, CA
06.2023 - 10.2023
Attended police academy classes and completed coursework in criminal law, civil rights, firearms safety, and traffic control.
Provided safety and security services to students, faculty, and staff on campus.
Performed administrative duties such as filing paperwork and updating records.
Advised individuals regarding safety awareness and crime prevention measures.
Assisted with traffic control during events on campus.
Responded to emergency situations in a timely manner.
Patrolled assigned areas of campus property to detect any criminal activity or disturbances.
Reported maintenance issues such as broken locks or malfunctioning alarms to appropriate personnel.
Provided escorts for students who felt unsafe walking alone late at night.
Prepared incident reports for all security related incidents encountered while on duty.
Inspected buildings periodically for any signs of vandalism or unauthorized entry.
Investigated suspicious activities or incidents reported by members of the university community.
Interacted with local police department personnel as needed for assistance in resolving issues at the university level.
Dispatched radio messages to other officers and agents of campus.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Store Manager
Panda Express
Santa Maria, CA
01.2023 - 06.2023
Assisted in the development of operational strategies to ensure efficient and productive operations.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Identified cost-saving measures that could be implemented without compromising quality standards.
Organized schedules, workflows and shift coverage to meet expected business demands.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Project Manager/Operations Manager
7-eleven Convenience Store
Santa Maria, CA
10.2018 - 12.2022
Reviewed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Oversaw financial management, budget management, accounting and payroll activities.
Reflected team performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Enforced federal, state, local and company rules for safety and operations.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Focused on project monitoring and management by developing forecasts and tracking expenses.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Patient Care Coordinator
Swedish Medical Group
Seattle, WA
01.2016 - 09.2018
Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Explained policies, procedures and services to patients.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Store Manager
Bartell Drugs Corporation
Seattle, WA
06.2015 - 12.2015
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Monitored employee performance and identified performance gaps for corrective action.
Patient Financial Representative
Sutter Shared Services
Roseville, CA
08.2013 - 06.2015
Wrote appeal letters to insurance companies for denial of claims.
Arranged debt repayment or established schedules for repayment based on customer's financial situation.
Recorded information about status of collection efforts.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Accepted and processed customer payments and applied toward account balances.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Store Manager
7-eleven Convenience Store
Santa Maria, CA
12.2012 - 08.2013
Strengthened work flow productivity by hiring, managing and developing top talent.
Monitored employee performance and identified performance gaps for corrective action.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Trained new team members in cash register operation, stock procedures and customer services.
Delivered high level of customer service to patrons using active listening and engagement skills.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
MBA - Masters in Business Administration
Seattle University
Seattle, WA
08.2018
Leadership Formation Certification
Seattle University
Seattle, WA
05.2018
Bachelor of Arts - Psychology
Seattle Pacific University
Seattle, WA
12.2012
Skills
Systems Implementation
Purchasing and Procurement
Budgeting and Forecasting
Multi-Unit Operations Management
Cost Reduction and Containment
Complex Problem Solving
Work Planning and Prioritization
Documentation and Reporting
Agile Methodologies
Technical Presentations
Budget Control
Team Leadership
Project Management
Project Scope
Processes and Procedures
Microsoft Office Suite Expert
Contract Negotiation Expertise
Account Development and Networking
Conflict Management
Productivity Improvement
Work Flow Planning
Performance Improvements
Staff Management
Team Collaboration
Certification
Project Management Professional Certification - 2021
Certified Medical Assistant at Community Health Centers of The Central CoastCertified Medical Assistant at Community Health Centers of The Central Coast