Manvir Kaller
Mountlake Terrace
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Additionally, supported many small businesses to ensure successful operations and built strong relationships, all while meeting company standards.
Overview
9
9
years of professional experience
Work History
Operation Manager
Amazon
03.2020 - Current
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Brought in exceptional candidates to boost team productivity and operational efficiency. Including various partners and vendors to the team.
- Managed various DSPs in different markets, including supporting newly launched DSPs.
- Led various hiring events and marketing strategies to increase the number of candidates for the business.
- Supported DSPs to reduce operating costs and increase profitability, while ensuring the business achieved Amazon's quality, safety, and performance standards.
- Coordinated operational activities, including capacity planning, and worked directly with the DSP to achieve station capacity. (Experience in sites handling over 100k volume.)
- Communicated with vendors to keep projects fully operational.
- Created white papers, whistle stops, and other documents for senior leaders.
- Experienced in different processes within Amazon buildings, such as OTR and UTR.
- Increased DPPH from 20.1 to 24.3, with experience in on-the-road cost metrics.
- Maintained relationships with various small businesses for over 5 years.
Operations Manager
A-A Limousines And Bus Transport
09.2018 - 01.2020
- Directed all dispatching, routing, and tracking of 40 fleet vehicles.
- Closely monitored dispatch board to triage and prioritize over 50 daily calls.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
- Tracked key metrics and developed spreadsheets and data models.
- Consulted with product development teams to enhance products based on customer data.
- Monitored and reported on transportation costs and ensured shipping documents were properly filed.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments,
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
- Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
Boeing
09.2015 - 07.2018
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Trained and guided team members to maintain high productivity and performance metrics
- Experience in the following manufacturing areas: Assembly, Rivet, Wire Shop – Laser Cut and Code; Boeing and Commercial Kitting and Harness Assembly; Labels, Quality Assurance, Seal, Part Mark, Paint and Finish, Material Control and Receiving, (CNC) Machining applications and unscheduled requirements to ensure proper and safe operation
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications
- Completed all paperwork requirements for each task, including recording maintenance actions in aircraft logbooks
- Monitored parts department and placed orders for maintenance supplies on a consistent basis
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS
- Created schedule reports in the SAP system to efficiently and effectively move product and adhere to shipping
commitments
Operations Coordinator
MK Town Car And Transportation Service
02.2015 - 06.2018
- Collaborated with area managers to evaluate needs and optimize operational plans
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
- Protected company assets from a loss such as theft or damage by setting and enforcing effective security policies
- Evaluated suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Developed and implemented daily operations plans such as delivery routes, employee assignments, and promotional strategies
- Consulted with product development teams to enhance products based on customer data
- Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies
- Worked with clients to ensure understanding of the rationale and details of financial strategies
- Monitored and analyzed financial, statistical and operational data trends
- Improved operational efficiency and cultivated cost reduction and increased productivity
- Developed financial models for projects and presentations
Education
MBA - Finance And Accounting
Eastern Washington University
Cheney, WA08.2021
BBA - Supply Chain And Marketing
Central Washington University
Ellensburg, WA12.2020
Skills
- Supply chain distribution
- Budgeting and forecasting
- Risk analysis and management
- Finance background
- Cost reduction strategies
- Data quality assurance processes
- Negotiating
- Crisis communication
Timeline
Operation Manager
Amazon
03.2020 - Current
Operations Manager
A-A Limousines And Bus Transport
09.2018 - 01.2020
Manager
Boeing
09.2015 - 07.2018
Operations Coordinator
MK Town Car And Transportation Service
02.2015 - 06.2018
MBA - Finance And Accounting
Eastern Washington University
BBA - Supply Chain And Marketing
Central Washington University