Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability, excelling in both independent and team environments. Quickly masters new skills to enhance productivity and collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LEGAL SECRETARY
Muoi Chea Attorney at Law
Elk Grove
04.2025 - Current
Primary point of contact for over 50 active clients, managing inquiries, scheduling consultations, and maintaining
consistent client communication.
• Conducted detailed client intakes by gathering financial records, personal documentation, and case information to
assess eligibility and prepare attorneys for consultations.
• Drafted, reviewed, and organized 30+ Chapter 7 and Chapter 13 bankruptcy petitions, notices, and supporting
documentation.
• Maintained and organized case files, monitored deadlines, and prepared materials for court proceedings.
• Corresponded with creditors and court administrators regarding claims and collection efforts in compliance with
bankruptcy laws and court procedures.
• Conducted legal research and analyzed financial records to ensure accuracy and identify potential legal issues prior
to filing
OPERATIONS MANAGER
Aspen Dental
Sacramento
03.2021 - 04.2025
Served as certified regional trainer, onboarding new hires to ensure operational readiness.
Led hiring and performance coaching for a team of 13-15 employees to enhance productivity.
Conducted consultations with clients to explain financial options and support informed decisions.
Managed scheduling, billing, and administrative tasks to support daily business functions.
Analyzed operational performance metrics to drive improvements in outcomes.
Resolved client issues professionally, enhancing satisfaction and retention rates.
Supervised daily office operations to ensure efficient service delivery and workflow management.
SUPERVISOR
Friz J. Diaz, DDS
Sacramento
01.2018 - 01.2021
Coordinated patient scheduling to optimize appointment flow and minimize wait times.
Trained new employees in office operations and patient care standards.
Managed supply inventory, ordering materials as needed for efficient practice function.
Assisted the dentist during procedures, maintaining a clean and organized workspace.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
J.D. -
JFK School of Law
San Diego
12-2027
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - ORGANIZATIONAL MANAGEMENT
Eastern University
Philadelphia
10.2024
BACHELOR OF BUSINESS ADMINISTRATION -
Capella University
Minneapolis
05.2023
Skills
Legal document preparation
Case management and e-filing
Calendar and deadline management
Client communication
CLIO software proficiency
Microsoft Office suite
Organizational skills
Team leadership
Project planning
Critical thinking and problem solving
Attention to detail
Phone etiquette and appointment scheduling
Languages
Punjabi, Highly proficient
Additional Information - Awards And Achievements
Dean's List
National Society of Leadership and Success Scholarship Recipient
Certification
REAL ESTATE LICENSE CA DRE#02253659
Timeline
LEGAL SECRETARY
Muoi Chea Attorney at Law
04.2025 - Current
OPERATIONS MANAGER
Aspen Dental
03.2021 - 04.2025
SUPERVISOR
Friz J. Diaz, DDS
01.2018 - 01.2021
J.D. -
JFK School of Law
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - ORGANIZATIONAL MANAGEMENT
Pre-closer/Personnel Assistant- at JILL ELLIOTT ATTORNEY AT LAW (DBA) CAMPBELL & BRONNON LAW FIRMPre-closer/Personnel Assistant- at JILL ELLIOTT ATTORNEY AT LAW (DBA) CAMPBELL & BRONNON LAW FIRM