Summary
Overview
Work History
Education
Skills
Projects
Leadership & Awards
Timeline
Generic

Manya Patel

Iselin,NJ

Summary

Business Analytics graduate with a track record of translating complex data into actionable insights and driving cross-functional initiatives from concept to execution. Skilled in SQL, Tableau, Python, and Excel; with practical experience applying data analysis through internships and independent projects to surface insights and support business decision-making. Certified in Microsoft PowerPoint and LinkedIn Learning's Data Analysis suite; comfortable in Agile environments with a strong foundation in KPI development and data visualization.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Data Processing Associate (HBC)

Conduent (NJ FamilyCare)
Hamilton, NJ
07.2026 - Current

• Process and review NJ FamilyCare eligibility and renewal information in web-based systems, ensuring compliance with program procedures for accurate and timely case processing.

• Review applicant and beneficiary documentation, verify information for consistency, identify discrepancies or missing information, and document findings for efficient follow-up.

• Serve as primary contact for NJ FamilyCare clients, addressing inquiries and providing information on application and eligibility processes.

• Maintain accurate, confidential records while handling detailed health-benefit information and meeting productivity, quality, and processing requirements.

• Apply NJ FamilyCare/Medicaid program guidelines to case information and escalated issues or technical problems.

Marketing Outreach & Operations Project Manager

Rutgers Learning Center
New Brunswick, New Jersey
09.2022 - 05.2025
  • Managed operations for high-volume academic center serving 300+ students per semester, identified workflow gaps across 4+ concurrent programs, and implemented process improvements to ensure service continuity.
  • Designed and executed testimonial campaign, defined strategy, recruited 16 participants, coordinated photography and interviews, and produced content that enhanced Learning Center's visibility on campus.
  • Led cross-functional coordination across 3+ internal teams for special projects, structured communication and task tracking to streamline operational request turnaround.

System Analyst Intern

Cyntra
Iselin, USA
06.2024 - 08.2024
  • Contributed to developing a React.js dashboard for Burger King operations by gathering and documenting UI requirements, reviewing component designs, and testing features across 3 testing cycles before it went live.
  • Documented team processes for a React.js project, creating workflow summaries that clarified onboarding for new team members.

Data Management Intern

Parade Enterprises, LLC
Old Bridge, USA
06.2023 - 08.2023
  • Scanned, renamed, and uploaded 200+ invoices into QuickBooks, cleaning up 50+ labeling errors that had been causing inconsistencies in monthly reports.
  • Worked with supervisors to catch and fix financial documentation errors, helping wrap up a 2-month billing period accurately and on time.

Education

Bachelor of Science - Business Analytics and Information Technology

Rutgers University
New Brunswick
09.2021 - 05.2025

Skills

  • Eligibility verification
  • Data Analysis
  • SQL
  • Excel
  • Tableau
  • Dashboard Development
  • Operations oversight
  • Cross-team collaboration
  • Data Visualization

Projects

Student Outreach & Retention Analytics Dashboard

•Defined the business problem, architected a data pipeline using a 1,000 record public dataset, and wrote SQL queries using CASE statements, GROUP BY, window functions, and conditional aggregation to segment students into 4 GPA tiers and identify outreach priority groups., Designed 3 interactive Tableau dashboards (Retention Risk Map, Performance Deep Dive, Demographics & Equity Analytics) with 10+ chart types, translating SQL outputs into operational recommendations for stakeholders., Surfaced key insight: 103 of 1,000 students flagged at-risk, with consistently low test prep completion rates across all parental education levels which suggests an awareness gap rather than a resource gap with direct implications for outreach strategy., Implemented interactive tooltips on all dashboards displaying dynamic data insights on hover and published final dashboards to Tableau Public with a documented GitHub repository.

Leadership & Awards

  • The Grace Hawrylko Scholarship Award - Recipient, selected based on academic achievement and service commitment.
  • Vice President, Future Business Leaders of America (2020) - led chapter initiatives and represented school at regional competitions

Timeline

Data Processing Associate (HBC)

Conduent (NJ FamilyCare)
07.2026 - Current

System Analyst Intern

Cyntra
06.2024 - 08.2024

Data Management Intern

Parade Enterprises, LLC
06.2023 - 08.2023

Marketing Outreach & Operations Project Manager

Rutgers Learning Center
09.2022 - 05.2025

Bachelor of Science - Business Analytics and Information Technology

Rutgers University
09.2021 - 05.2025

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Manya Patel