Maple Humphreys
Summary
Hardworking Seafood Clerk well-versed in handling seafood products and preparing related dishes. Solid understanding of cleaning and sanitizing requirements. Resourceful and self-motivated with strong focus on teamwork.
Reliable and upbeat Seafood clerk successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Seafood Team Member
Safeway
06.2023 - 07.2023
- Cleaned and sanitized seafood area to preserve products and protect safety of guests.
- Washed floors, walls, coolers and storage shelves.
- Checked quality of products and removed expired items.
- Cleaned and sanitized equipment, tools and work surfaces.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs.
- Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
- Interacted with customers to foster loyalty and satisfaction.
- Handled specialty seafood items for packaging and display.
- Followed written recipes to prepare prepackaged seafood meals.
- Created hospitable shopping experience by merchandising and stocking products and specialty items.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Cashier's Assistant
Safeway
07.2022 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Bagged items securely to minimize breakages and reduce losses.
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases, locate items, and join reward programs.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Worked with other associates to support cashiers and management needs.
- Monitored store for suspicious activity and reported security concerns for prompt action.
- Helped clients transport large or bulky items into vehicles.
Fuel Station Attendant
Safeway
07.2022 - 06.2023
- Built trustful relationships with customers to encourage return visits.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Cleaned up gas and other spills in accordance with spill procedures.
- Facilitated sales of services and goods.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Monitored fuel levels in tanks, taking note of tanks due for refills.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Counted nightly income, categorizing, and sending to bank on weekly basis.
- Maintained inventory of all saleable items.
- Created attractive merchandise displays to entice customers to make purchases.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Monitored and maintained organized work space, confirming efficient operations.
- Trained and mentored new employees on company procedures and safety protocols.
- Responded to all customer inquiries thoroughly and professionally.
- Checked tools and equipment to prevent accidents and injuries.
- Explained repair and maintenance procedures to customers for full comprehension.
- Coordinated between billing department and customers to resolve problems.
- Managed financial operations by providing customers with estimates for repair work.
- Planned work calendar by scheduling appointments and tracking customer service requests.
Assistant Martial Arts Instructor
Master Ji's Taekwondo
06.2015 - 05.2022
- Instructed on proper breathing techniques, stances, and forms.
- Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
- Taught both core principles and fighting techniques to students of all levels.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Provided feedback and corrections to improve students' skills and techniques.
- Evaluated student performance to determine promotion in rank.
- Coached new students by breaking down techniques into simple moves.
- Helped students prevent injuries and rendered calm and professional aid in case of accidents.
- Kept up with certifications and continuing education to provide students with best possible instruction.
- Encouraged physical fitness to encourage students to maintain healthy lifestyles.
- Communicated with parents to keep families informed of student progress and address concerns.
- Provided feedback, guidance and support to students on participation and performance.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Created interactive activities to engage students and maximize learning.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
- Supported students in identifying, setting and achieving personal goals.
- Met needs of different students by adapting teaching materials and methods.
- Organized activities to promote learning and increase student enjoyment.
- Helped clients set and achieve health and wellness goals.
Education
High School Diploma -
Monroe High School
Monroe, WA05.2022
Skills
- Proper Food Storage
- Item Ticketing and Pricing
- Customer Needs Assessments
- Goal-Driven
- Adaptable and Flexible
- Kitchen Sanitation
- Consultative Sales Approach
- Safety and Cleanliness Standards
- Dispute Mediation
- Active Listening
- Updating Prices
- Sanitation Procedures
- Packing Shrimp
- Food Allergies
- Available Nights, Weekends and Holidays
Timeline
Seafood Team Member
Safeway
06.2023 - 07.2023
Cashier's Assistant
Safeway
07.2022 - 07.2023
Fuel Station Attendant
Safeway
07.2022 - 06.2023
Assistant Martial Arts Instructor
Master Ji's Taekwondo
06.2015 - 05.2022
High School Diploma -
Monroe High School