Maple Porr
Lyndhurst,NJ
Summary
Versatile and dependable professional with hands-on experience across warehouse operations, customer service, and office administration. Known for a strong work ethic, attention to detail, and ability to adapt quickly to changing demands. Skilled in inventory management, data entry, scheduling, and providing excellent customer support. Committed to maintaining a positive attitude while contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Product Handler
Therealreal
10.2024 - Current
- Enhanced customer satisfaction by ensuring timely delivery of orders through effective coordination with logistics partners.
- Supported quality control efforts by inspecting products for defects or damages before shipment, minimizing returns due to faulty items.
- Provided exceptional support during peak seasons or high-volume periods, adapting quickly to shifting priorities and increasing workload demands.
- Participated in continuous improvement initiatives aimed at refining product handling processes, resulting in increased efficiency levels.
Administrative Assistant
Adult and Teen Challenge
01.2023 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Hostess
Red Robin
01.2024 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Assembly Line Worker
R and R Bindery
05.2021 - 07.2023
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
Associate of Applied Science -
Bergen Community College
Paramus, NJ05-2005
Associate of Applied Science - General Studies
Lane College
Jackson TN09-2000
Skills
- Data management
- Critical thinking
- Computer proficiency
- Time management
- Dedicated team player
- Dependable and responsible
Timeline
Product Handler
Therealreal
10.2024 - Current
Hostess
Red Robin
01.2024 - 10.2024
Administrative Assistant
Adult and Teen Challenge
01.2023 - 12.2024
Assembly Line Worker
R and R Bindery
05.2021 - 07.2023
Associate of Applied Science -
Bergen Community College
Associate of Applied Science - General Studies
Lane College
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