MaQuel McRae
Maumelle,AR
Summary
Detail-oriented Compliance Specialist dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing 10 years of experience in military and federal work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Training Technician
Arkansas Air National Guard
04.2015 - Current
- Provided administrative assistance to 189th Operations Group in planning, organizing, and coordinating the academic training program. I produced a monthly On-the -Job Roster to keep commanders informed of 250 members job knowledge, job proficiency, and job experience.
- Produced Training Performance Metric briefing monthly for commanders which allows them to see if organizational goals are met and provides them with indicators to diagnose where to adjust training process.
- Assisted supervisors with screening annual and out of cycle training requests and prioritize requirements for all organizational training, to include supplemental training items. This enables MAJCOMs and National Guard Bureau to forecast resources need for initial mission training.
- Managed training systems and databases to ensure information is accurate for member records, and to provide commanders current statistical reports on Total Force Training requirements.
- Assigned CCAF Compliance Liaison to ensure all CCAF instructors met annual requirements and maintain CCAF qualification for Aviation Training Program and Cyber Security Training program accreditation through Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Developed and implemented successful onboarding program.
- Identified workers with specific skill sets to recommend for promotions increasing internal hiring 85%.
Training Technician
Arkansas Air National Guard
04.2014 - 04.2015
- Transcribe information exactly as shown on roster to ensure accuracy and standardization into student database.
- Prepare and distribute training folders for FTU students.
- Collect critiques from student folders when students graduate and route critiques to the aircrew sections and the training officer for review and approval.
- Compose Training Review Panel Minutes Memorandum
- Prepare and publish Unit Training Assembly schedule for 189th Operations Group
- Track Small Arms currency for aircrew members and coordinate with Security Force Squadron to schedule training as needed
- In-process and Out-process all 189 OSS members to and from squadron
- Generate and process SF 52 Personnel Actions Request for 189 OSS members
- Generate and process AF Form 2096 Classification/On-The-Job Training Action for 189 OSS members
- Generate and process any correspondence requested by supervisor or commander
- Screen and distribute incoming/outgoing correspondence for commander's signature
- Performed duties as Functional Area Records Manager to ensure compliance of Records Management Program Policies and Procedures for 25 offices under 189th Operations Group.
- Complete Unit Training Assembly Roll Call forms for 189 OG / 189 OSS members to submit to Financial Management for processing of pay
Human Resource Specialist
Arkansas Air National Guard
07.2013 - 04.2014
- Served as advisor to commanders on assigned unit human resources (HR) programs.
- Interpreted policy and provides procedural guidance to commander, supervisors, and staff members.
- Planned, directed, controlled and provided advisory services on all aspects of the Career Enhancement program for Active Guard Reserve (AGR), unit drill status guardsmen, full time technicians and potential members.
- Ensures accuracy of human resources data system and performs functional review of data reliability.
- Serves as Classified Control Officer responsible for safeguarding and proper destruction of classified material in accordance with AF instructions, higher headquarters and local guidance.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Manager and Program Assistant
Arkansas Air National Guard
12.2012 - 07.2013
- Managed the administration of lodging support for eligible members performing in an official military capacity.
- Provided guidance and defined requirements for lodging clerks to make appropriate lodging reservations.
- Conducts audits and validates invoices for lodging payments.
- Managed the maintenance of office files, reports, correspondence, directives, and regulations.
- Responsible for preparing, publishing, distributing and tracking of unit orders, including travel orders, annual training orders, special training and other orders
- Ensured personnel and equipment were completely compliant with readiness related requirements,
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
Administrative Support Technician
Arkansas Air National Guard
08.2011 - 12.2012
- Served as the focal point, local authority and expert source for information for all administrative functions of the unit
- Identified and research a wide variety or administrative problems to determine the best solution when there is not one absolutely correct or appropriate solution, and recommend course of action to be followed
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Information Technology -
University of Phoenix
01.2005
Skills
- Project Management & Leadership
- Process Improvement
- Excellent oral and written communication skills
- Proven ability to reach goals
- Strong organizational and analytical skills
- Excellent customer service skills
- Detail-oriented
- In-Depth Research
- Critical Thinking
- Database Management
- Decision-Making
- Administrative Support
Training
PCI-DSS
GRC
AWS PCI-DSS
References
Available on request.
Affiliations
African Women in Cyber Security
Women in Security and Privacy
Women Leading Privacy
Blacks in Cyber
Certification
Coming soon
Special Projects
coming soon
Timeline
Training Technician
Arkansas Air National Guard
04.2015 - Current
Training Technician
Arkansas Air National Guard
04.2014 - 04.2015
Human Resource Specialist
Arkansas Air National Guard
07.2013 - 04.2014
Manager and Program Assistant
Arkansas Air National Guard
12.2012 - 07.2013
Administrative Support Technician
Arkansas Air National Guard
08.2011 - 12.2012
Information Technology -
University of Phoenix
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