Mar-kya Jor-Daine Jaco
Columbia,United States
Overview
12
12
years of professional experience
Work History
CDL Truck Driver
MTC Hazelwood
04.2023 - 06.2023
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Assisted with training new drivers on company policies, safety protocols, and best practices for CDL truck driving.
Sterile Processing Technician
Boone Hospital
07.2022 - 04.2023
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Inspected sterile package integrity prior to distribution.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
Energy Specialist
Cmca
01.2022 - 04.2022
- Enhanced client satisfaction with personalized energy management strategies and ongoing support.
- Assisted in securing grants and incentives for clients pursuing energy-efficient upgrades or installations.
clinical lab assistant
05.2019 - 03.2021
- Mentored junior team members, sharing knowledge and expertise while fostering a collaborative work environment.
- Streamlined inventory management process, reducing waste and maximizing availability of essential lab supplies.
- Reduced turnaround time for urgent tests by prioritizing workload efficiently during peak hours.
- Maintained a high level of lab safety with strict adherence to established protocols and guidelines.
- Collaborated cross-functionally with other lab departments on complex cases, improving overall diagnostics capabilities.
- Achieved consistent compliance with OSHA regulations by adhering to proper disposal procedures for biohazardous materials.
- Set up, maintained and verified sterility of lab equipment and tools.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Conducted wide range of laboratory tests and recorded results.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Identified and traced quality control issues impacting laboratory results.
- Helped management optimize laboratory processes for maximum efficiency and performance.
Mobile Phlebotomist
American Red Cross
09.2018 - 04.2019
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
Auto Claims Associate
State Farm
04.2016 - 09.2016
- Managed a high volume of daily claims while maintaining accuracy and organization, leading to increased productivity levels.
- Conducted thorough investigations of auto accidents to determine liability accurately and expedite claim resolution.
- Provided exceptional customer service by addressing inquiries promptly and professionally, resulting in improved client relationships.
- Collaborated with internal departments, such as underwriting and legal teams, to resolve complex claims issues.
- Maintained a high level of industry knowledge by participating in continuing education programs, staying informed on changing regulations and best practices.
- Contributed to a positive work environment through effective communication with team members and supervisors.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Pre-Checker
MIllers Production
10.2015 - 12.2015
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Performed cycle counts and inventory control to accurately track product levels.
- Reduced order processing time with streamlined material handling procedures.
Home Health Aide
Missouri Mentor
12.2014 - 09.2015
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Trained new staff members on best practices for home health care.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Improved patient well-being by providing compassionate and attentive personal care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Customer Service Cashier
Burger King
08.2011 - 09.2014
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
No Degree - Truck Driver Training/School
MTC Hazelwood
St Louis, MO06.2023
Skills
- Safe Driving Practices
- Load securement knowledge
- Pretrip inspections
- Basic mechanical knowledge
- Hazardous Materials Handling
- Physical Stamina and Endurance
- Accurate record keeping
- DOT Compliance
- Class A Commercial Driver's License
- Warehouse Operations
Related Qualifications
- I have worked in fast food services that equipped me with the skills of customer service.
- I have worked with disabilities for over 2 years. I know the huge responsibility that it takes to pass and handle medicine correctly, and to make sure that they are willing and comfortable while giving it to them.
- I am certified in knowing how to prepare medication.
- I have great communication skills.
- I have typing skills and computer abilities.
- I read quickly.
- I can adapt to any environment and work with anyone.
- I can stand for long periods of time.
- I can type 72 WPM.
- I have worked 14-16 hours standing in a factory, 7 days a week.
- I worked with my team to push out orders to meet our goal for the day.
- I have experience using the tools 'Macro, Excel, Microsoft word'
- I am efficient at processing paperwork, && able to meet deadlines.
- I Am able to use a routing list && match them with the statistical data provided by the company && then transfer them to the right location.
- Equipped to use a tourniquet properly.
- Able to correctly use a butterfly needle.
- Able to venipuncture correctly.
- Able to finger stick.
- Knowledge of plasma & serum tubes.
- Knowledge of order of draw.
- Knowledge of steps of the tubes, && how they’re processed in the lab.
- Practice performing Venipuncture.
- Able To perform physical Exam Of Donors
- Able To Process A Donor
- Knowledge of how to use collection bags and sample tubes.
- Post collection abilities to send products to the lab.
Timeline
CDL Truck Driver
MTC Hazelwood
04.2023 - 06.2023
Sterile Processing Technician
Boone Hospital
07.2022 - 04.2023
Energy Specialist
Cmca
01.2022 - 04.2022
clinical lab assistant
05.2019 - 03.2021
Mobile Phlebotomist
American Red Cross
09.2018 - 04.2019
Auto Claims Associate
State Farm
04.2016 - 09.2016
Pre-Checker
MIllers Production
10.2015 - 12.2015
Home Health Aide
Missouri Mentor
12.2014 - 09.2015
Customer Service Cashier
Burger King
08.2011 - 09.2014
No Degree - Truck Driver Training/School
MTC Hazelwood
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