Mar Rivera
Queens,NY
Overview
11
11
years of professional experience
Work History
Independent Trader
Kaeli Balloons
Queens, New York
04.2024 - Current
- Event planning, decoration for children's parties, weddings, birthdays, etc.
- Coordination of purchasing supplies for the execution of the event.
- Making breakfasts and surprise details
- Printed T-shirt design
Production Worker
W.H. Christian & Sons, Inc.
Brooklyn, NY
03.2024 - 12.2024
- Inspected finished goods for quality assurance and defects.
- Collaborated with team members to streamline production processes.
- Loaded and unloaded materials for efficient workflow execution.
- Followed safety protocols to minimize workplace hazards consistently.
- Assisted in training new workers on operational procedures and equipment use.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Inspected product quality prior to packaging and shipment.
Taxi Driver
Lory Car Service
Manhattan, NY
04.2022 - 12.2022
- Navigated city routes efficiently to ensure timely passenger transport.
- Maintained vehicle cleanliness and functionality for optimal safety and comfort.
- Assisted passengers with luggage and provided friendly customer service.
- Monitored traffic patterns to choose the best routes during busy hours.
- Managed cash transactions and digital payments accurately during rides.
- Communicated effectively with dispatch for ride assignments and updates.
- Resolved customer complaints promptly to enhance service experience.
- Adhered to local traffic laws and regulations to ensure passenger safety.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Greeted customers and provided assistance with luggage.
Delivery Driver
Lasership
Long Island, NY
02.2020 - 03.2022
- Delivered packages efficiently across designated routes using company vehicles.
- Maintained delivery logs and ensured accurate record-keeping of shipments.
- Communicated with dispatch to receive updated delivery instructions and route changes.
- Adhered to traffic regulations to ensure safe and timely deliveries at all times.
- Trained new drivers on best practices for route navigation and customer service skills.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Salesperson
Impresiones By Teresa Ecosilk
Queens , NY
07.2019 - 02.2020
- Assisted customers with product selection and recommendations.
- Managed inventory levels and restocked merchandise as needed.
- Processed sales transactions accurately and efficiently at the register.
- Collaborated with team members to improve customer service strategies.
- Handled customer inquiries and resolved issues promptly.
- Educated customers about product features and benefits effectively.
- Resolved customer complaints promptly and efficiently.
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Monitored inventory levels and placed orders as needed.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Negotiated deals and handled complaints or objections.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Trade Marketing Coordinator
Alpina Productos Alimenticios S.A
Guayaquil, Guayas
02.2015 - 02.2019
- Coordinated marketing campaigns across digital and traditional platforms.
- Assisted in creating promotional materials for product launches.
- Conducted market research to identify consumer trends and preferences.
- Collaborated with sales teams to align marketing strategies with business goals.
- Organized events and trade shows to promote brand awareness and product offerings.
- Monitored competitor activities to inform strategic marketing decisions.
- Developed presentations for internal meetings to communicate marketing initiatives effectively.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Updated databases with customer information collected from various sources.
- Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
- Worked with creative teams to deliver productive marketing campaigns.
- Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
- Delivered administrative support services to improve marketing efforts.
- Organized events such as conferences, trade shows, seminars, and webinars.
- Developed brand marketing plan strategies to increase brand awareness.
- Analyzed customer feedback to inform product improvements or new offerings.
- Wrote, proofed and edited content in accordance with established brand guidelines.
- Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
- Monitored responses to promotional content, adjusting messages to achieve objectives.
- Participated in brainstorming sessions to generate ideas for new products or services.
- Assisted with development of lead generation plans with targeted prospects, measures and objectives.
- Collaborated with marketing manager to plan out campaign strategies, time tables and guidelines.
- Identified potential partners for joint ventures or promotional initiatives.
- Provided input into the development of brand guidelines for consistency across channels.
- Conducted competitive research and analysis to support strategic marketing initiatives.
- Created reports summarizing performance results against established goals.
- Oversaw development of marketing collateral to meet client needs.
- Implemented customer feedback mechanisms to enhance product offerings and marketing strategies.
- Identified areas for improvement within existing processes and procedures.
Education
Ingeniera En Marketing -
Universidad Laica Vicente Rocafuerte
Ecuador 04-2015
Skills
- Market analysis
- Trading strategies
- Risk management
- Financial forecasting
- Inventory management
- Customer service
Timeline
Independent Trader
Kaeli Balloons
04.2024 - Current
Production Worker
W.H. Christian & Sons, Inc.
03.2024 - 12.2024
Taxi Driver
Lory Car Service
04.2022 - 12.2022
Delivery Driver
Lasership
02.2020 - 03.2022
Salesperson
Impresiones By Teresa Ecosilk
07.2019 - 02.2020
Trade Marketing Coordinator
Alpina Productos Alimenticios S.A
02.2015 - 02.2019
Ingeniera En Marketing -
Universidad Laica Vicente Rocafuerte