Motivated to constant learning, to optimize resources and maximize achievements. Oriented to plan each task for the company and committed to improving day by day
Overview
18
18
years of professional experience
Work History
Supervisor
Heavenly Hearts Cleaning Services
Orlando, FL
06.2020 - Current
Maintained compliance with company policies, objectives,
Control of the use of personal protective equipment PPE.
Evaluated employee performance and coached and trained to improve weak.
Control and check of the correct use of chemicals
Monitored workflow to improve employee time management and increase productivity.
Conducted routine inspections to check quality and compliance with established specifications.
Solicited customer feedback to identify and improve on areas of weakness.
Maintained compliance with company policies, objectives, and communication goals.
Responsible in making sanitation works and inventory replacement
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Developed and implemented customer service policies to enhance satisfaction.
Administración Manager
Azofraga , C.A.
Caracas , Dtto Capital
09.2014 - 01.2018
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maintained professional, organized, and safe environment for employees and patrons.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Maximized performance by monitoring daily activities and mentoring team members.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
organize purchase orders to suppliers, and establish the corresponding payments
Responsible for maintaining all purchase orders and sending them to production
Marketing Coordinador
Grupo Zoom Services, C.A.
Caracas , Distrito Capital
10.2005 - 03.2013
Wrote engaging and successful marketing, advertising, and website copy.
Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
Identified appropriate marketing channels and target customers for campaigns.
Developed campaigns and specific marketing strategies for clients.
Completed in-depth reviews of market conditions and customer preferences.
Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
Schedule sales visits to potential customers and maintenance visits to existing customers
Shipped samples to potential clients and kept appropriate amount of samples on hand for meetings, customer presentations and for sales team use.
Education
Administration in Marketing
Universitary Tech Universitary Dr Federico Rivero
Km 8 Panamerican Way
12.2001
High School Diploma -
Snider High School
Maracay Venezuela
07.1996
Skills
Customer Services
Sales knowledge
Communication skills
Stocking and replenishing
Monthly Inventory
Chemical Cleaners
Performance Motivation
Team Assignments
Leadership
Relevant Skills
In this country I have learned that what was impossible for me to do I have done! I have discovered a person that I am proud to say that I am a life apprentice every day
Professional Skills
Archievement oriented
Creativity.
Persuasion.
Collaboration.
Adaptability.
Time management.
analytical reasoning.
Persons handling.
I like to create a good organizational environment for myself and my co-workers.
Timeline
Supervisor
Heavenly Hearts Cleaning Services
06.2020 - Current
Administración Manager
Azofraga , C.A.
09.2014 - 01.2018
Marketing Coordinador
Grupo Zoom Services, C.A.
10.2005 - 03.2013
Administration in Marketing
Universitary Tech Universitary Dr Federico Rivero
High School Diploma -
Snider High School
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