Mara Cos-Pradas
Little Neck,NY
Summary
Responsible HR professional with proven success in improving operations and solving problems in fast-paced HR environments. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices while building lasting relationships. Excited to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Geo Services Associate
United Parcel Services, UPS
08.2022 - 12.2023
- Effectively communicating updates to employees and management while maintaining confidentiality standards.
- Applied mediation and collaboration to successfully resolve employee complaints, concerns, questions and grievances.
- Promoted open communication channels between employees and management, addressing concerns proactively to maintain high morale levels within the organization.
- Provided guidance on employment law compliance and immigration, reducing the risk of litigation and penalties for the organization.
- Proved successful working within tight deadlines and a fast-paces environment.
HR Intern
Zorg In Oktober
11.2021 - 06.2022
- Conducted research; collected and analyzed information to improve the employee journey.
- Presented research findings and provided solutions to upper management.
- Developed an onboarding program and guide for new and existing employees to optimize employee satisfaction and promote a healthy work environment.
HR Business Support Officer Intern
VodafoneZiggo
09.2020 - 02.2021
- Answered phone and performed clerical duties to assist human resources department.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Collaborated with cross-functional teams to improve overall workplace culture and employee engagement initiatives.
Education
Bachelor of Science - Human Resource Management
Amsterdam University of Applied Sciences
Amsterdam, Netherlands06.2022
Minor - Global Branding & Cambridge English
Amsterdam University of Applied Sciences
Amsterdam, NetherlandsSkills
- Conflict Management
- Employee Relations
- Administrative Skills
- HR Policies Compliance
Certification
- Critical Reading and Expository Writing - Long Island University
- Physical, Cognitive and Psychosocial Development - Long Island University
Timeline
HR Geo Services Associate
United Parcel Services, UPS
08.2022 - 12.2023
HR Intern
Zorg In Oktober
11.2021 - 06.2022
HR Business Support Officer Intern
VodafoneZiggo
09.2020 - 02.2021
Bachelor of Science - Human Resource Management
Amsterdam University of Applied Sciences
Minor - Global Branding & Cambridge English
Amsterdam University of Applied Sciences