Overview
Work History
Education
Skills
Awards
Additional Information
Timeline
Generic

Mara Daffron

Surprise,AZ

Overview

2
2
years of professional experience

Work History

Server

Barrio Queen
12.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Front Desk Assistant

University Housing, Arizona State University
08.2023 - 12.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Assisted residents with lock outs and worked with the university for different community issues.

Barista

Starbucks
01.2023 - 07.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Water Safety Instructor

Aquatots
09.2022 - 03.2023
  • Instructed students in water safety techniques.
  • Demonstrated basic to advanced swim techniques and breathing exercises.
  • Implemented risk management protocols during classes, minimizing potential hazards for participants at all skill levels.

Education

Bachelor of Arts - Sports Business

WP Carey School of Business At ASU
Tempe, AZ
05.2027

Certificate - Cross Sector Leadership

Watts College of Public Service At ASU
Tempe, AZ
05.2027

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Suggestive Selling
  • Multitasking
  • Teamwork

Awards

-New American University - Dean's Scholarship

-Public Service Academy Tuition Award


Additional Information

-Proficient in Microsoft Office, Google, etc...

-Volunteered with OCJ Kids, Reclaim Church, Boras Baseball Classic

-Member of ASU Next Generation Service Corporation and Member of ASU Sports Business Association

Timeline

Server

Barrio Queen
12.2023 - Current

Front Desk Assistant

University Housing, Arizona State University
08.2023 - 12.2023

Barista

Starbucks
01.2023 - 07.2023

Water Safety Instructor

Aquatots
09.2022 - 03.2023

Bachelor of Arts - Sports Business

WP Carey School of Business At ASU

Certificate - Cross Sector Leadership

Watts College of Public Service At ASU
Mara Daffron