Mara Egelhof
1711 Scio Ridge Rd, Ann Arbor,MI
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista/FOH Sales
Zingerman's Roadhouse
Ann Arbor, MI
12.2023 - Current
- Prepares specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and americanos.
- Provides excellent customer service by responding to inquiries quickly and professionally.
- Follows safety procedures while operating machinery such as grinders and espresso machines.
- Inputs orders into point of sale system and handled customer payments.
- Follows health, safety and sanitation guidelines to pass state inspections.
- Repairs minor issues with equipment and handles troubleshooting tasks to keep coffee machines operational.
- Slices fruits, vegetables and meats for use in food service.
- Serves alcoholic beverages responsibly following state laws and local ordinances.
- Creates signs and displays to advertise store products or events.
Barista
Zingerman's Coffee Company
Ann Arbor , MI
02.2023 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and americanos.
- Utilized POS system to receive and process customer payments.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Barista/FOH Sales
Zingerman's Roadhouse
Ann Arbor, MI
07.2021 - 11.2022
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Input orders into point of sale system and handled customer payments.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Sliced fruits, vegetables and meats for use in food service.
- Created signs and displays to advertise store products or events.
Hostess
Zingerman's Roadhouse
Ann Arbor, MI
07.2020 - 07.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Student Synchronized Swimming Coach
Slauson Middle School
Ann Arbor, MI
01.2020 - 03.2020
- Encouraged students to build confidence in and out of water by making swimming fun.
- Communicated with parents about their child's progress and upcoming events.
- Communicated with coaches and athletes to discuss competitions and other events.
- Supervised swimmers during practice sessions to ensure safety rules were followed.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Created choreography for solo, duet, trio, and team routines.
Education
Bachelor of Arts - General Studies
Washtenaw Community College
Ann Arbor, MI05-2027
General Education -
Pioneer High School
05-2023
Skills
- Active Listener
- Sales Expertise
- Friendly and Outgoing
- Conversant in German
- Time Management
- Attention to Detail
- Adaptability
- Organization
Certification
- Red Cross Babysitting certification
- Red Cross First Aid/ CPR certification
Volunteer Experience
- University of Michigan, Dean of Students Office: Volunteered for the Student Watch Party during Parent and Family weekend by providing tickets, directing parents and families, and checking wristbands.
- Give 365: Volunteered at Fuller Pool, providing and leading activities for kids during day camp
- Dicken Elementary: Volunteered helping Young Fives students with center activities, recess, and end-of-day activities.
- Food Gatherers: Volunteered packaging food and supplies to be brought to the food pantry.
- Jewish Family Services: Volunteered in the food pantry packaging food, supplies, and transporting goods to clients.
Languages
German
Professional
English
Native/ Bilingual
Timeline
Barista/FOH Sales
Zingerman's Roadhouse
12.2023 - Current
Barista
Zingerman's Coffee Company
02.2023 - 08.2023
Barista/FOH Sales
Zingerman's Roadhouse
07.2021 - 11.2022
Hostess
Zingerman's Roadhouse
07.2020 - 07.2021
Student Synchronized Swimming Coach
Slauson Middle School
01.2020 - 03.2020
Bachelor of Arts - General Studies
Washtenaw Community College
General Education -
Pioneer High School
- Red Cross Babysitting certification
- Red Cross First Aid/ CPR certification
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