María Gómez
Tamarac,FL
Summary
Hardworking, flexible and driven sales management specialist, equipped to revitalize sales operations and align procedures to maximize profits and client acquisition, successful at improving sales procedures to streamline and strengthen processes.
Overview
3
3
years of professional experience
Work History
Sales Associate
Original Penguin
11.2021 - 11.2022
- Promoted specific merchandise through strategic shelf organization.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Team Lead
Original Penguin
11.2022 - 11.2023
- Educated new hires on operational regulations and safety protocols.
- Acted as a key role model demonstrating unwavering commitment to excellence, professionalism, and adherence to company values.
- Worked alongside various departments to align and meet strategic objectives/business goals.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Key Holder Supervisor
The Kooples
12.2023 - 06.2024
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Analyzed sales data to uncover opportunities for growth and enhancement. (KPI Statistics/ATV, UPT & Volume)
Assistant Manager
The Kooples
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Managed mannequin styling and interior displays ensuring alignment with current fashion trends and company branding guidelines and corporate sale objectives.
Education
High School Diploma -
JP Taravella
Coral Springs, FL07.2022
Skills
- Money handling
- Team leadership
- POS systems expertise
- Visual merchandising
- Microsoft office
- Microsoft Excel and PowerPoint
- Media relations
- Brand promotion
Work references
Valida Garafova
Store Manager, The Kooples
vgarafova@thekooples.com
Gwenola Seignoux
Area Manager, The Kooples North America
gseignoux@thekooples.ca
Languages
Spanish
English
Timeline
Assistant Manager
The Kooples
06.2024 - Current
Key Holder Supervisor
The Kooples
12.2023 - 06.2024
Team Lead
Original Penguin
11.2022 - 11.2023
Sales Associate
Original Penguin
11.2021 - 11.2022
High School Diploma -
JP Taravella
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