María M. Cruz
Bethlehem,PA
Summary
Enthusiastic and detail-oriented business administration professional with an MBA in Accounting and over 15 years of experience in inventory management, office administration, accounting, and customer service. Proven leadership abilities with strong skills in process improvement, data management, and team coordination. Recognized for initiative, problem-solving, and dedication to quality service.
Overview
35
35
years of professional experience
Work History
Inventory Control and Quality Assurance
QVC Distribution Center
Bethlehem, PA
10.2024 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Inventory Control Administrator
Adusa Distributors
01.2022 - 01.2022
- Managed and monitored product inventory within the warehouse.
- Ensured accurate product control and administration to support operational efficiency.
Shipping Clerk
C&S Wholesale Grocers
01.2019 - 01.2022
- Oversaw product orders and inventory control inside warehouse.
- Coordinated pallet movement, adjusted inventory, and resolved product availability issues.
Optometrist Assistant
Medoptic, P.C.
01.2018 - 01.2019
- Collected patient data and medical history for accurate record-keeping.
- Scheduled appointments, processed online glasses orders, and performed general office tasks.
Site Coordinator
IRS – VITA Program
01.2016 - 01.2017
- Supervised and coordinated free tax filing services for eligible taxpayers.
- Assisted taxpayers with Individual Identification Numbers (ITIN) and EITC/ACTC eligibility.
Accounting Clerk
Delta Dental Insurance Company
01.2012 - 01.2013
- Assisted auditors during preliminary and year-end processes.
- Performed accounts receivable reconciliations, deposits, and transfers.
- Resolved billing and invoice discrepancies to ensure accuracy.
Manager Assistant
Department of the Treasury of Puerto Rico
01.1991 - 01.2012
- Redesigned administrative processes and supported computerized program development for Tax Assistance and Legislation Bureau.
- Managed data and served as Human Resources liaison officer.
- Supported ISO9000 certification program development.
Education
MBA - Business Administration (Accounting)
University of Phoenix
Puerto Rico01-2012
BBA - Business Administration (Marketing & Management)
University of Phoenix
Puerto Rico01-2010
Clerk Typist with Word Processing - undefined
Allied Schools
Puerto Rico01-1990
Skills
- Purchasing strategy
- Warehouse organization
- Inventory optimization
- Continuous improvement mindset
Professional Development & Activities
- Recognized for outstanding public service contributions through IRS VITA and TCE programs.
- Participated in Puerto Rico’s 2006 Tax Reform and supported ISO9000 certification development.
- Continued Education:
- - 2016 Quarterly Returns – College of Certified Public Accountants
- - 2016 Federal Tax AFTR, Individual Income Tax – JAR Accounting C.P.
- - VITA/TCE Certification (Intake/Interview & Quality Review Exam)
Languages
Spanish
Timeline
Inventory Control and Quality Assurance
QVC Distribution Center
10.2024 - 05.2026
Inventory Control Administrator
Adusa Distributors
01.2022 - 01.2022
Shipping Clerk
C&S Wholesale Grocers
01.2019 - 01.2022
Optometrist Assistant
Medoptic, P.C.
01.2018 - 01.2019
Site Coordinator
IRS – VITA Program
01.2016 - 01.2017
Accounting Clerk
Delta Dental Insurance Company
01.2012 - 01.2013
Manager Assistant
Department of the Treasury of Puerto Rico
01.1991 - 01.2012
Clerk Typist with Word Processing - undefined
Allied Schools
BBA - Business Administration (Marketing & Management)
University of Phoenix
MBA - Business Administration (Accounting)
University of Phoenix