Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mara Nolan

Oneonta,NY

Summary

Aspiring psychology professional with hands-on experience supporting youth in residential settings. Skilled in crisis intervention, trauma-informed care, and behavioral support, with experience in documentation and collaborating with multidisciplinary teams. Committed to fostering safe, supportive environments and applying academic knowledge to psychology-focused roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential Counselor

Rehabilitation Support Services
06.2022 - Current
  • Provide individualized care and support to up to 9 residents, ensuring their safety, emotional well-being, and progress toward treatment goals.
  • Assist in the successful discharge of residents within 6–9 months by implementing personalized behavioral plans and therapeutic interventions.
  • Manage crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Assist residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
  • Document appointments, resident interactions, calls, and incident reports thoroughly, maintaining accurate records for case management purposes.
  • Administer medication according to prescribed schedules, ensuring proper dosage and adherence to protocols.
  • Maintain a clean, safe, and organized environment in accordance with agency policies and New York State Office of Mental Health (OMH) regulations.

Animal Caretaker- Canine Specialist

Majestic White Shepherds
09.2021 - 06.2022
  • Provided comprehensive daily care for 12 dogs, including feeding, grooming, exercising, and health monitoring to ensure optimal well-being.
  • Fed and watered dogs to provide necessary nutrients and keep pets healthy.
  • Administered medications to dogs when needed and documented changes in condition.
  • Cleaned indoor and outdoor environments to maintain clean living spaces for pets and prevent spread of disease.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.

Delivery and Food Preparation Worker

Pizza Hut
03.2021 - 09.2021
  • Managed daily and weekly inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
  • Maintained clean, organized, and sanitized workstations and equipment, supporting efficient meal preparation for up to 100 customers per shift.
  • Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
  • Ensured customer satisfaction by delivering orders promptly.
  • Operated and sanitized large-volume cooking equipment, including fryers, maintaining safety and operational standards.
  • Monitored and maintained food temperatures in compliance with safety regulations, preventing spoilage and ensuring quality.

Store Associate

CVS Pharmacy
02.2021 - 06.2021
  • Provided exceptional customer service by assisting 50+ shoppers per shift, increasing customer satisfaction and repeat visits.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized multitasking skills to manage up to 5 responsibilities simultaneously during peak hours, maintaining efficiency and service quality.
  • Monitored sales floor and merchandise displays, ensuring 100% compliance with store standards and reducing product shortages by restocking/reorganizing promptly.

Library Student Assistant

Suny Cobleskill
09.2020 - 02.2021
  • Assisted library staff with clerical duties to help lighten workload.
  • Streamlined book check-in and check-out process, reducing wait times for patrons.
  • Helped patrons access technology and library resources, supporting up to 50 patrons per shift.
  • Improved library atmosphere by maintaining clean and organized environment, ensuring pleasant experience for patrons.
  • Answered general questions in person, by phone and over email.
  • Organized returned books and materials and assisted with shelving.

Night Host

Suny Cobleskill
09.2019 - 05.2020
  • Welcome and engage u students, visitors, and staff with professionalism, providing guidance and support.
  • Lead regular rounds throughout residence halls and common areas during evening hours to ensure a safe, well-maintained, and respectful environment.
  • Identify and address maintenance issues, and safety concerns in accordance with campus procedures.
  • Successfully managed diverse incidents and emergencies by responding calmly and effectively, adhering to established campus protocols.

Education

Bachelor of Science - Applied Psychology

SUNY Cobleskill
Cobleskill, NY

Bachelor of Arts - Psychology

SUNY Empire State College
Saratoga Springs, NY
05-2026

Skills

  • Crisis intervention and de-escalation
  • Behavioral observation and monitoring
  • Trauma-informed care and support
  • Documentation and EHR management
  • Empathy, active listening, and rapport-building
  • Medication administration and safety monitoring
  • Ethical decision-making
  • Time management and organization
  • Client advocacy
  • Understanding of HIPAA regulations
  • Effective time management

Certification

  • Medication Administration (MAT) [2022, 2023, 2024, 2025]
  • CPR and First Aid [2022, 2024]

Timeline

Residential Counselor

Rehabilitation Support Services
06.2022 - Current

Animal Caretaker- Canine Specialist

Majestic White Shepherds
09.2021 - 06.2022

Delivery and Food Preparation Worker

Pizza Hut
03.2021 - 09.2021

Store Associate

CVS Pharmacy
02.2021 - 06.2021

Library Student Assistant

Suny Cobleskill
09.2020 - 02.2021

Night Host

Suny Cobleskill
09.2019 - 05.2020

Bachelor of Science - Applied Psychology

SUNY Cobleskill

Bachelor of Arts - Psychology

SUNY Empire State College

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