MARA PORTER
Panama City,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Always going to give my all and take pride in my work ethic, enjoy being part of the team and making an impact on the company.
Overview
9
9
years of professional experience
Work History
Store Manager
Well Rooted
03.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
Kitchen Supervisor
Raw & Juicy
11.2020 - 03.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Supervised food presentation and plating to enhance visual appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Directed food preparation and cooking activities to meet health and safety standards.
- Created new recipes, outlined steps, and training staff on correct preparation.
Manager
Ultra Health
11.2017 - 10.2020
- Patient Care, Manage Inventory, Marketing, Hiring & Termination.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional, organized, and safe environment for employees and patrons.
Kitchen Manager
Something Different Grill
05.2014 - 07.2017
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Oversaw food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
AS - Behavioral Science
Clovis Community College
Clovis, NM05.2019
Skills
- Dedicated
- Prideful
- Comprehensive
- Serve Safe Certified
- Accurate Cash Handling
- Time Management
- Employee Motivation
- Staff Management
- Customer Service
- Store Opening and Closing Procedures
- Order Management
- Vendor Management
- Bank Deposit Procedures
- Multitasking and Organization
- Inventory Oversight
- Recruiting and Hiring
Timeline
Store Manager
Well Rooted
03.2022 - Current
Kitchen Supervisor
Raw & Juicy
11.2020 - 03.2022
Manager
Ultra Health
11.2017 - 10.2020
Kitchen Manager
Something Different Grill
05.2014 - 07.2017
AS - Behavioral Science
Clovis Community College