Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mara Ramos

Gainesville,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience

Work History

Floor Associate

Bingo
Thackerville, OK
07.2023 - 01.2026
  • I would sell bingo papers and certain bingo jackpots on paper as well once customers bought in.
  • I would pick up a bingo and verify the customers receipts are singed.
  • Had to call out the number displayed on the machine or paper to the caller.
  • I had to take receipt to the cash cage to verify serial number and customer name to get paid out
  • I would take the new receipts to the customer along with the money to pay the customer out
  • once customers hit a JackPot i would take customers description and w2 information for the casino to pay pout customers

Long Term Substitute

Gainesville ISD
Gainesville, TX
03.2024 - 05.2024
  • Help the teacher by covering him/her on there day off. Hand out the assignments to the students. Help out grading papers and putting the grades in the teachers grade book.

Front Office Assistant

Heritage Housing
Gainesville, TX
01.2023 - 03.2023
  • Managed front desk operations, ensuring efficient customer service and satisfaction.
  • Coordinated appointment scheduling and maintained accurate office calendars for staff.
  • Assisted in onboarding new employees by providing orientation materials and support.
  • Developed filing systems to enhance organization and retrieval of documents.
  • sent in new applications and future employee documents to HR.
  • send employee termination documents to HR
  • mantain invoices and send them to corporate office

make sure to send the sales application to corporate to complete housing sales

General Manager

TITLEMAX
Sherman, TX
03.2019 - 06.2023
  • Customer service ..Take payments, Add ones, vehicle motorcycle and RV appraisals. Set cars out for repo at 30 days. Do title audit and make sure store numbers are where they need to be
  • As a STOREMANAGER I helped the GM generate new loans and I was incharge of setting out people who were past due 30-90 days to repo the car. I also helped in taking care of the customer in generating a new loan. I would take pictures of all their documents and the vehicle. Explain how the loan process goes before handing them there money.
  • CORPORATE I had to turn a broken store to a top functioning store. I had to collect on active accounts and send out the customer titles back to them. Repo cars when the accounts were 30-90 and more late for there payment. when collection with a small potion of the payment or all I can lower my slow file

Sales Association

Metro PCS
Gainesville, TX
12.2019 - Current
  • I take customer payments and sell them phones

Bingo clerk

WinStar World Casino
Thackerville, OK
01.2018 - 10.2018
  • I was a cashier I would sell bingo paper markers, glue, and computers

Bakery Clerk

Walmart
Gainesville, TX
08.2017 - 01.2018
  • Decorate cake take orders answer the phone help customers

Cake Decorator/Baker

Walmart
Gainesville, TX
08.2015 - 01.2016
  • Other confectionary delights to cakes. There are many different tools that cake decorators can use depending on the size, shape and type of cake such as dipping vats, airbrushes, carving tools and more.

Catering

la Madeleine Country French Cafe
Dallas, TX
09.2016 - Current
  • Plan and coordinate all aspects of catering, including meeting with clients, service activities, sanitation, and fiscal responsibilities. Work with management and staff to ensure cost effective pricing and generate positive revenue from events. Supervise staff during all aspects of catered events high services standards and presentation are met. Meet with clients to coordinate event-specific details requests and develop plan to fulfill or exceed clients expectations.

Education

High School Diploma -

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Verbal communication
  • Active listening

Languages

Spanish
Native or Bilingual

Timeline

Long Term Substitute

Gainesville ISD
03.2024 - 05.2024

Floor Associate

Bingo
07.2023 - 01.2026

Front Office Assistant

Heritage Housing
01.2023 - 03.2023

Sales Association

Metro PCS
12.2019 - Current

General Manager

TITLEMAX
03.2019 - 06.2023

Bingo clerk

WinStar World Casino
01.2018 - 10.2018

Bakery Clerk

Walmart
08.2017 - 01.2018

Catering

la Madeleine Country French Cafe
09.2016 - Current

Cake Decorator/Baker

Walmart
08.2015 - 01.2016

High School Diploma -

Mara Ramos