Mara Rogers
AUBURN,AL
Summary
Detail-oriented with a strong background in dock operations. Expertise in equipment usage and maintaining safety standards, committed to delivering exceptional customer service and optimizing team performance.
Overview
3
3
years of professional experience
Work History
Dock Hand
Fort Morgan Marina
Gulf Shores, AL
03.2024 - 07.2026
- Operated dock equipment efficiently to facilitate vessel mooring and unloading.
- Coordinated with boaters to provide navigation assistance and docking support.
- Monitored weather conditions and advised staff on safety protocols during adverse weather.
- Assisted in daily maintenance of dock facilities to ensure safety and functionality.
- Trained new team members on docking procedures and equipment usage for operational efficiency.
- Streamlined loading processes, reducing turnaround time for vessels at the marina.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Collaborated with team members for efficient use of resources and optimal productivity.
Snow Cone Maker
Pelicans Snowballs
Foley, AL
05.2023 - 08.2024
- Operated snow cone machines efficiently to produce high-quality treats.
- Provided exceptional customer service, addressing inquiries and fulfilling orders promptly.
- Assisted in inventory management by tracking supplies and reordering as needed.
- Trained new team members on equipment usage and food preparation procedures.
- Collaborated with team members to optimize workflow during peak service times.
- Developed new flavor combinations based on customer feedback to enhance offerings.
- Ensured compliance with health regulations through regular sanitation practices.
- Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.
- Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.
- Monitored equipment performance regularly, performing routine maintenance tasks as necessary to ensure optimal functionality.
- Developed creative new snow cone flavors to keep the menu fresh and appealing to returning customers.
Education
High School Diploma -
Elberta High School
Elberta, AL05.2030
Skills
- Loading and unloading
- Operational efficiency
- Workplace cleanliness
- Dock maintenance
- Organizational growth
- Willing to learn
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Dock Hand
Fort Morgan Marina
03.2024 - 07.2026
Snow Cone Maker
Pelicans Snowballs
05.2023 - 08.2024
High School Diploma -
Elberta High School