María Belen Heredia
Kissimmee,FL
Summary
Experienced Esthetics Instructor with a background in providing high-quality training in skincare treatments and beauty therapies. Recognized for thorough understanding of skin biology, cosmetic chemistry, and the latest advancements in esthetics technology. Demonstrates strong skills in curriculum development, hands-on instruction, and student mentorship. Impactful contributions include developing innovative teaching methods to enhance learning outcomes and foster passion for esthetics among students.
Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Skilled in bookkeeping, accounting, and auditing with background in managing accurate financial records and preparing reports. Known for strong analytical skills and ability to improve processes leading to increased efficiency.
Overview
20
20
years of professional experience
Work History
Esthetics Instructor
Fmor Skin Care Institute
Orlando, FL
02.2024 - Current
- Instructed students on the fundamentals of esthetics, including skin care and makeup application techniques.
- Developed lesson plans for classes in esthetic services, such as facials, waxing and body treatments.
- Provided guidance and support to students during their practical training sessions.
- Demonstrated proper use of products and tools used in providing esthetic services to clients.
- Created a positive learning environment by encouraging participation from all students in class activities.
- Conducted workshops on various topics related to esthetics such as product knowledge, sanitation practices and customer service skills.
- Demonstrated techniques for care on both mannequins and live people.
- Created appropriate learning environments for students.
Amazon FBA Seller
Amazon.Inc
Orlando, FL
11.2023 - Current
- Identified and analyzed complex problems to develop effective solutions.
- Developed innovative strategies for resolving customer complaints and difficult situations.
- Collaborated with other departments to ensure customer satisfaction through effective problem resolution.
- Monitored daily operations to ensure timely resolution of customer inquiries and requests.
- Established relationships with customers by providing exceptional service.
- Performed routine preventive maintenance on outboard motors such as changing oil, lubricating moving parts and inspecting belts.
- Adjusted carburetors to obtain maximum operating efficiency in engines.
- Assessed hazardous materials and determined appropriate containment methods.
- Investigated incidents involving hazardous materials and documented findings in reports.
- Processed donor donations in a timely manner.
Accounts Officer
Fmor Skin Institute
Orlando, FL
01.2023 - Current
- Prepared monthly financial reports for the management team.
- Assisted in preparing budgets, forecasts, and cash flow statements.
- Reviewed and reconciled accounts payable and receivable records.
- Monitored changes in legislation related to taxation.
- Performed bank reconciliations on a regular basis.
- Verified accuracy of invoices and other accounting documents or records.
- Generated monthly financial statements for internal use.
- Provided customer service regarding billing inquiries.
- Recorded journal entries into the accounting system software program.
- Reconciled account balances with general ledger entries on a regular basis.
- Calculated payroll checks based on hours worked, taxes, insurance premiums.
- Processed employee expense reimbursements according to company policies.
- Analyzed changes in product or service costs associated with business operations.
Administrative Assistant and Receptionist
Innovation Associates
Kissimmee, FL
10.2022 - 11.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in the preparation of monthly financial statements and reports.
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Analyzed financial documents to identify trends or irregularities.
- Assisted in the preparation of annual budgets and forecasts.
- Reconciled expenses and financial records.
Hospitality Manager
Ocean Reef D
Key Largo, FL
05.2022 - 07.2023
- Conducted regular market analysis to ensure competitive pricing of vacation rental properties.
- Created and maintained relationships with property owners and clients to ensure customer satisfaction.
- Prepared reports on occupancy rates, client feedback, revenue generated by rentals.
- Organized promotional events such as open houses for prospective renters.
- Updated and maintained rental agreement files and documents.
Gerencia
Comercializadora Equipotcom
10.2017 - 09.2022
- Company Overview: Comercializadora de Equipos y maquinarias industriales, tecnológicos
- Ventas y Comercialización de Bienes y Servicios
- Representante Legal
- Durante 3 años y 8 meses
- Conducted research and analysis of the competitive landscape to identify potential opportunities for new clients.
- Negotiated contracts with customers, ensuring all terms were met in a timely manner.
- Created monthly reports for senior management summarizing operational performance metrics.
- Established processes to ensure efficient workflow throughout the organization.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Monitored staff performance and addressed issues.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
Cleaning Supervisor
Casttle INC
Homestead, FL
03.2022 - 07.2022
- Organized and tracked shipments, ensuring accuracy of delivery information.
- Packed items according to established procedures, using appropriate packing materials such as bubble wrap, peanuts, or tape.
- Labeled packages with identifying information including destination addresses and item descriptions.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Managed daily cleaning operations and staff of up to 10 cleaners.
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
Adminitrativa
JL Importadora
10.2017 - 07.2022
- Company Overview: Coordinación de ventas y operaciones de las importaciones
- Manejo del SERCOP y responsable de las ofertas
- Jefe Administrativa y Comercial
- Responsable Administrativa - Financiera y Operacional
- Durante 3 años y 8 meses
Hospitality Worker
Home 2 Suite Hotel
Homestead, Florida
04.2022 - 05.2022
- Assisted in seating guests and ensuring they were comfortable.
- Answered questions regarding menu items, special offers and other restaurant information.
- Served food and drinks to customers in a timely manner.
- Checked on customers regularly to ensure satisfaction with meals and services.
- Monitored inventory levels for all items used in the hospitality area.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
Jefe de importaciones y financiero
AIRSEATRANS S.A.
05.2012 - 09.2015
- Company Overview: Directora Logistica y Aduanas Importaciones
- Jefe Financiera y Administrativa
- Coordinación Nacional e Internacional de embarques aéreos, marítimos
- Clasificación arancelaria
- Análisis comercial, procesos y proyectos alineados al Comercio Exterior - forwarding
- Desde mayo 2012 hasta septiembre 2015
- Durante 3 años y 5 meses
Ejecutiva de ventas
COMERCIO Y REPRESENTACIONES S.A.
05.2012 - 09.2015
- Company Overview: Ejecutiva de ventas: Comercial en venta de Equipos Médicos
- Desde mayo 2012 hasta septiembre 2015
- Durante 3 años y 5 meses
Jefe operativo
Send Courier
12.2010 - 12.2013
- Company Overview: Jefe Operativo
- Planificación y Organización
- (Servicio de Transporte de carga, paquetería y documentos, Nacional e Internacional; Importaciones y Exportaciones)
- Ejecutiva de cuenta operacional y seguimiento personalizado
- Información y asesoría en materia aduanera
- Desde diciembre del 2010, hasta la fecha diciembre 2013
- Ejecutiva de cuenta operacional y seguimiento personalizado
- Durante 3 años y 1 meses
Asistente de importaciones
Cormumap Cia Ltda
09.2010 - 11.2010
- Company Overview: Asistente Importaciones
- Coordinación Nacional e Internacional de embarques aéreos, marítimos
- Clasificación arancelaria
- Durante 3 meses
Supervisor comercial-operativo, jefe importaciones
AEROGAL CARGA INTERNACIONAL
09.2008 - 09.2010
- Company Overview: PROGRAMACION DE CARGA DE LOS VUELOS
- COURIER INTERNACIONAL CUADROS: ESTADISTICAS Y FINACIEROS, IATA, CONTROL INGRESOS SICE
- Durante 2 años y 1 meses
Jefe area / seccion / dpto. / local
JHF CARGO
04.2007 - 02.2008
- Company Overview: Exportaciones Importaciones Aereas, Marítimas SICE
- Durante 11 meses
Asistente
TRIPLE I Servicios
03.2006 - 03.2007
- Company Overview: Asistente de Gerencia, Asistente Contable
- Tramítes Exportación e importacion
- Durante 1 años y 1 meses
Asistente
Angel Ludeña Cargo cia Itda
10.2004 - 02.2006
- Company Overview: Exportaciones, Importaciones, Auxiliar de contabilidad, Contactos
- Durante 1 años y 5 meses
Education
Esthetic License
Fmor Skin Care
Orlando, FL12-2023
Some College (No Degree) - Phlebotomy License
Fmor Skin Care Institute
Orlando, FL07-2023
IPL Certificate
Fmor Skin Care
Orlando, FL07-2023
Ing en Comercio Exterior Integracion y Ad - Comercio Int./Ext.
Universidad Tecnologica Equinoccial
Ecuador10.2008
Skills
- Inglés: Escrito Intermedio, Oral Intermedio
- Office: Manejo Avanzado
- Base de Datos: Manejo Avanzado
- Herramientas Graficas: Manejo Avanzado
- Software de Gestion: Manejo Avanzado
- Programacion: Manejo Intermedio
- SICE-Agentes Aduana - SICE-Aerolíneas - IATA - IOSA (IAta Operational Safety Audit) - Actividades Realizadas
- Area Financiera
- Classroom Management Strategies
- Conflict resolution abilities
- Effective communication abilities
- Product knowledge mastery
- Sanitation maintenance
- Cosmetology skill building
- Sanitation Procedures
- Venipuncture
- Infection Control
- Medical Testing
- Donor screening
- Blood collection
- Paperwork Processing
- Data Entry
- Medical records handling
- General ledger entry
- Payroll Processing
- Invoice Processing
- Bank Reconciliation
- Bookkeeping
- Debt collection
- Cash Flow Management
- Expense Tracking
- Financial statement preparation
- Tax Preparation
- Financial Forecasting
- Accounts Payable
- Cost accounting
- Accounts Receivable
- Spa retail sales
- Advanced facials specialist
- Client Needs Assessment
- Spa treatment services expert
- Hydrating body wrap procedures
- LED light therapy
- Facials and microdermabrasion
- Microdermabrasion treatments
- Chemical facial peels
- Skincare treatments
- Airbrush makeup artistry
- Social Media Marketing
- Waxing and laser hair removal
- Esthetics
- HydraFacials
- Customer Consultation
- Marketing and promotion
- Care regimen design
- Skin rejuvenation
- Sales expertise
- Consultations
References
- Jose Ignacio, Lopez, Adminitrativa, jgimpor@gmail.com, (593) 999782417, JL Importadora, Fue mi jefe, Experiencia laboral
- Douglas, Vela, Gerencia, douglasvelah@gmail.com, (593) 999391123, Comercializadora Equipotcom, Fue mi par, Experiencia laboral
- Lorena, Padilla, Ejecutiva de ventas, lore_peke_2@hotmail.com, (593) 998779353, COMERCIO Y REPRESENTACIONES S.A., Fue mi par, Experiencia laboral
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Esthetics Instructor
Fmor Skin Care Institute
02.2024 - Current
Amazon FBA Seller
Amazon.Inc
11.2023 - Current
Accounts Officer
Fmor Skin Institute
01.2023 - Current
Administrative Assistant and Receptionist
Innovation Associates
10.2022 - 11.2023
Hospitality Manager
Ocean Reef D
05.2022 - 07.2023
Hospitality Worker
Home 2 Suite Hotel
04.2022 - 05.2022
Cleaning Supervisor
Casttle INC
03.2022 - 07.2022
Gerencia
Comercializadora Equipotcom
10.2017 - 09.2022
Adminitrativa
JL Importadora
10.2017 - 07.2022
Jefe de importaciones y financiero
AIRSEATRANS S.A.
05.2012 - 09.2015
Ejecutiva de ventas
COMERCIO Y REPRESENTACIONES S.A.
05.2012 - 09.2015
Jefe operativo
Send Courier
12.2010 - 12.2013
Asistente de importaciones
Cormumap Cia Ltda
09.2010 - 11.2010
Supervisor comercial-operativo, jefe importaciones
AEROGAL CARGA INTERNACIONAL
09.2008 - 09.2010
Jefe area / seccion / dpto. / local
JHF CARGO
04.2007 - 02.2008
Asistente
TRIPLE I Servicios
03.2006 - 03.2007
Asistente
Angel Ludeña Cargo cia Itda
10.2004 - 02.2006
Esthetic License
Fmor Skin Care
Some College (No Degree) - Phlebotomy License
Fmor Skin Care Institute
IPL Certificate
Fmor Skin Care
Ing en Comercio Exterior Integracion y Ad - Comercio Int./Ext.
Universidad Tecnologica Equinoccial
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