Hostess
Del Frisco's Double Eagle
Plano, Texas
03.2022 - Current
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.