Marae Lezama
New York
Summary
An experienced Barista, equipped with versatile skills that enhances my role. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Assistant
Zef Records
02.2015 - Current
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Barista on tour
- Collaborated effectively with other professionals such as tailors and photographers to ensure optimal results for clients.
- Successfully managed multiple projects simultaneously, consistently meeting deadlines and exceeding client expectations.
- Provided expert guidance on proper garment care and maintenance, prolonging the lifespan of clients'' wardrobes.
- Streamlined communication among band members with effective organization of meetings and discussions.
- Facilitated smooth rehearsals by setting up equipment, maintaining instruments, and ensuring timely arrivals of all members.
- Coordinated travel arrangements for tours, maximizing efficiency and minimizing expenses for the band.
Front Desk Receptionist
Penelope
06.2023 - 02.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Barista
Ground Central Coffee
04.2021 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Certified Barista - certified by La Colombe
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages with speed and precision.
- Provided expert guidance on coffee beans selection, grinding methods, brewing techniques, and equipment usage to enhance overall customer experience.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Kept up-to-date with industry trends through continual professional development opportunities such as workshops, seminars, and conferences.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Data Input Specialist
Round Two
01.2022 - 02.2023
- Streamlined data entry processes for increased efficiency and reduced errors.
- Reduced manual entry errors by advocating for the implementation of automated tools that enhanced overall accuracy rates.
- Enhanced data accuracy by implementing thorough quality control measures on inputted information.
- Assisted with visual merchandising initiatives that resulted in an aesthetically appealing retail environment.
- Increased salon revenue through upselling additional services and retail product sales.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Boosted customer engagement by implementing creative retail marketing strategies.
Education
Barista Certification - Barista
La Colombe
New York, NY02-2022
High School Diploma -
Uniondale High School
Uniondale, NY01-2009
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive and creative
- Espresso machine operation
- Beverage preparation
- Safe food handling
- Excellent memory
- Coffee expertise
- Creative thinking
Certification
- Certified Barista, La Colombe
Languages
English
Native or Bilingual
Timeline
Front Desk Receptionist
Penelope
06.2023 - 02.2024
Data Input Specialist
Round Two
01.2022 - 02.2023
Barista
Ground Central Coffee
04.2021 - 09.2024
Personal Assistant
Zef Records
02.2015 - Current
Barista Certification - Barista
La Colombe
High School Diploma -
Uniondale High School
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