María Eugenia Villalobos De Perez
Orlando,FL
Summary
Teamwork where communication is fundamental, promoting excellent personal and interdepartmental relationships, in my workplace, professional ethics, efficiency and honesty.
Overview
23
23
years of professional experience
Work History
Lead Teacher (Children 3-5 Years Old)
Ladybird Academy
Orlando, FL
10.2022 - Current
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Organized student performance and enrichment activities to facilitate learning.
- Supervised children and participated with children in activities.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
Driver
Self-employeed (Uber Eats, Doordash, Grub Hub)
Orlando, FL
09.2020 - 09.2022
- Delivered foods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Reviewed work orders to perform freight movement and deliveries.
Teacher's Assistant
Ladybird Academy
Orlando, FL
06.2018 - 04.2020
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Distributed textbooks, workbooks, papers and pencils to students.
- Supervised children and participated with children in activities.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
Contact Center Supervisor
BOD bank (Venezuela)
Maracaibo, Zulia
05.2011 - 07.2011
- Set and managed performance benchmarks for call center employees.
- Monitored performance by reviewing relevant reporting data and producing statistical reports.
- Kept associate equipment organized and maintained in order to optimize team efficiency.
- Monitor the attendance of banco BOD's contact center operators, as well as the quality of customer service. Develop formats of monthly days for the payment of overtime, among others. Manage labor requirements concerning the needs of workers, make feed back, plan vacations.
Junior Zone Manager
Grupo Transbel, C.A. (L'bel Paris Venezuela)
Maracaibo, Zulia
06.2007 - 10.2009
- Supervision functions to the leaders of the area (4 people), achieve compliance with sales variables through the placement of orders from beauty consultants (approximately 300 ladies). Serve them in their needs and provide them with a good service. Give workshops and sales conference. Administrative work, handling of packages under office environment (Word, Excel, Power Point), emails, management of statistics, returns, among others.
- Achieved high retention within assigned zone, maintaining high employee engagement.
- Maintained positive communication with them to share opportunities, obstacles and accomplished objectives.
- Developed, maintained and promoted sales efforts within territory by effective regular and systematic contact with current customers and potential customers who met profile.
Credit and Collection Analyst
Alimentos Polar Comercial C.A. (Venezuela)
Maracaibo, Zulia
02.2001 - 06.2006
- Collection process in the sales area, credit limit analysis, preparation of credit and debit notes, customer service and sales representatives, SAP System management, analysis of sales statistics, bank reconciliations.
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
- Requested financial documents from customers.
- Assessed customer credit files regularly to review receivables.
Education
CDA (Child Development Associate) - Early Childhood Education (3-5 Years Old)
Early Learning Coalition of Orange County
Orlando, FL01.2023
Effective Communications Seminar -
Seminarium Human Capital Y Belcorp Institute
Venezuela05.2009
Techniques To Make Effective Presentations -
IDEAR Institute
Venezuela10.2007
Interpersonal Communication Skills -
MC Institute
Venezuela05.2005
Intensive English Course (4 Levels of 6) -
CEVAZ Institute
Venezuela11.1999
Associate of Business Administration - Human Resources
Pedro Emilio Coll
Maracaibo-Zulia-Venezuela10.1999
Commercial Secretary -
INCE Institute
Venezuela08.1995
Basic English Course - Grammar, Conversation And Reading
INCE Institute
Venezuela06.1994
High School Diploma -
Eduardo Mathias Lossada
Venezuela07.1992
5 Semesters (Not Finish) - Bachelor Human Resources
URBE University
Maracaibo, State Zulia, VenezuelaSkills
- Punctual and Dependable
- Teacher Support and Collaboration
- Small Group Support and Assistance
- Public Speaking
- Management of tools under the Windows 10 system
- Capacity of writing
- Organization
- Ability to read, write and speak english
- Ability to read, write and speak in Spanish
- Current Internet Management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Lead Teacher (Children 3-5 Years Old)
Ladybird Academy
10.2022 - Current
Driver
Self-employeed (Uber Eats, Doordash, Grub Hub)
09.2020 - 09.2022
Teacher's Assistant
Ladybird Academy
06.2018 - 04.2020
Contact Center Supervisor
BOD bank (Venezuela)
05.2011 - 07.2011
Junior Zone Manager
Grupo Transbel, C.A. (L'bel Paris Venezuela)
06.2007 - 10.2009
Credit and Collection Analyst
Alimentos Polar Comercial C.A. (Venezuela)
02.2001 - 06.2006
CDA (Child Development Associate) - Early Childhood Education (3-5 Years Old)
Early Learning Coalition of Orange County
Effective Communications Seminar -
Seminarium Human Capital Y Belcorp Institute
Techniques To Make Effective Presentations -
IDEAR Institute
Interpersonal Communication Skills -
MC Institute
Intensive English Course (4 Levels of 6) -
CEVAZ Institute
Associate of Business Administration - Human Resources
Pedro Emilio Coll
Commercial Secretary -
INCE Institute
Basic English Course - Grammar, Conversation And Reading
INCE Institute
High School Diploma -
Eduardo Mathias Lossada
5 Semesters (Not Finish) - Bachelor Human Resources
URBE University
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