Summary
Overview
Work History
Education
Skills
Timeline
13
Marah Ballard

Marah Ballard

Chicago,IL

Summary

I developed skills in managing complex projects and fostering client relationships in a fast-paced, event-driven environment. Seeking to transition into a new field where expertise in logistics, budget management, and team collaboration are valuable. Aiming to leverage these transferrable skills to contribute effectively in new professional settings.

Overview

10
10
years of professional experience

Work History

Waitress / Hostess / Expeditor

Bamboo Club
07.2020 - 05.2024
  • Coordinated schedules and timelines for events.
  • Trained new employees on restaurant policies
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Contributed positively to the team atmosphere in order to promote an enjoyable work environment
  • Ensured compliance with safety standards for proper food handling, sanitation, and cleanliness
  • Engaged in suggestive selling techniques when taking orders from guests



Seasonal Sales Associate

H&M
07.2023 - 09.2023
  • Kept work area clean, organized and free of clutter at all times
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Organized merchandise displays to promote higher levels of customer engagement

Manager

Little Broken Things Salon
03.2022 - 04.2022
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Monitored team productivity and performance to support goals
  • Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail

Waitress/ Busser/ Dishwasher

Carlos Restaurant
07.2014 - 07.2020
  • Provided diners with a detailed overview of specials and menu items
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience

Education

BBA - International Business

Loyola University Chicago, Quinlan School of Business
Chicago
12.2024

High School -

Herscher High School
05.2019

Skills

  • Customer Service
  • Regulatory Compliance
  • Handling Complaints
  • Complex Problem-Solving
  • Customer service
  • Effective multitasking
  • Team leadership
  • Team member training
  • Proficient in Microsoft office products
  • Experience with R

Timeline

Seasonal Sales Associate

H&M
07.2023 - 09.2023

Manager

Little Broken Things Salon
03.2022 - 04.2022

Waitress / Hostess / Expeditor

Bamboo Club
07.2020 - 05.2024

Waitress/ Busser/ Dishwasher

Carlos Restaurant
07.2014 - 07.2020

BBA - International Business

Loyola University Chicago, Quinlan School of Business

High School -

Herscher High School

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Marah Ballard