Marah Smith
Birmingham,AL
Summary
Accomplished Pharmacy Technician with a proven track record at UAB Medicine, enhancing pharmacy workflow and customer satisfaction through meticulous medication dispensing and exceptional service. Skilled in pharmacology and team collaboration, I've significantly contributed to workflow optimization and confidentiality adherence, showcasing a commitment to excellence and efficiency in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
UAB Medicine
12.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Lead Inventory Specialist
Walgreens
02.2023 - 12.2023
- Planned and scheduled projects and directly performed installations.
- Developed plan-o-grams and layouts that maximized sales.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Maintained store assets with effective loss prevention strategies.
- Supervised and trained new staff in performing census.
- Prepared and checked outbound shipments for accuracy.
Warehouse Worker
McKesson
08.2022 - 02.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Customer Service Supervisor
Publix
03.2022 - 08.2022
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Cashier
Super Foods Supermarket
01.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Biology
Coastal Alabama Community College
Thomasville, ALHigh School Diploma -
Thomasville High School
Thomasville, AL05.2020
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Dispensing
- Pharmacy Ethics
- Pharmacology knowledge
- Pharmacy Software Proficiency
- Attention to Detail
Certification
- Pharmacy Technician License (T71303) - 12/31/2025
Timeline
Pharmacy Technician
UAB Medicine
12.2023 - Current
Lead Inventory Specialist
Walgreens
02.2023 - 12.2023
Warehouse Worker
McKesson
08.2022 - 02.2023
Customer Service Supervisor
Publix
03.2022 - 08.2022
Cashier
Super Foods Supermarket
01.2020 - 02.2022
No Degree - Biology
Coastal Alabama Community College
High School Diploma -
Thomasville High School