Summary
Overview
Work history
Education
Skills
References
Research Experience
Timeline
Generic
Marah Willmore

Marah Willmore

West Frankfort,IL

Summary

Aspiring School Social Worker and former Family Services Counselor with high-level communication skills, emotional intelligence and adaptability. A Classroom Instructor and Sales Associate knowledgeable about sewing and quilting techniques with a strong ability to inspire and engage learners of all types. Friendly and approachable, with exceptional problem-solving and customer service skills, complemented by a proven ability to handle transactions and manage stock. Excels in supporting children, teens and their families by utilizing a range of different therapeutic interventions.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Sales Associate/ Classroom Instructor

Calico Country Sew & Vac
Carbondale, Illinois
01.2023 - Current
  • Demonstrated features on a variety of machine models and products to customers to aid in sales.
  • Organized and led sewing, embroidery and quilting classes for large groups of adults.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Aided in building online presence through store social media pages.

Family Services Counselor

Centerstone of Illinois
Carbondale, IL, Jackson
07.2022 - 12.2022
  • Provided counseling to families with children & teens ages 5-19 years old.
  • Utilized DSM-5 to diagnose learning/behavioral disorders.
  • Developed and championed accessible, practical solutions for recurring problems faced by clients and their families.
  • Established working relationships with over 10 different schools spanning 5 school districts.
  • Trained on clinical documentation and proper therapeutic etiquette in line with data protection regulations..
  • Kept detailed, accurate records for well-maintained care continuity between support staff.

Student Worker

SIU Department of Public Safety
Carbondale, Illinois
08.2019 - 05.2022
  • Educated students on proper campus parking restrictions, ticketing procedures, and how to appeal prior tickets.
  • Aided Campus Police in solving crimes on campus by providing vehicle information.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Education

Bachelor of Arts - Psychology

Southern Illinois University Carbondale
Carbondale, Illinois
08.2018 - 05.2022

Skills

  • Public speaking and rapport building skills with families and clients
  • Counseling experience utilizing elements of play therapy, cognitive-behavioral therapy, and mindfulness-based cognitive therapy
  • Organization and data management
  • Reliability training on behavioral coding schemes
  • Teaching and training
  • Exemplary writing and analytical skills
  • Data entry
  • Experience with dsm-5

References

References available upon request.

Research Experience

January 2021 - May2022

Southern Illinois Twins/Triplets and Siblings Study, Carbondale, IL— Undergraduate Research Assistant, Transcriptions Manager, In-Lab Study Greeter 

Duties included organization and retrieval of prior research, data entry, video transcriptions management, and coding children’s story completion responses. Trained other students to reliability on coding schemes and on various other lab protocols. For in-lab studies, maintained rapport with families and children during their visit to the lab while educating the family on the lab’s structure and goals.

Timeline

Sales Associate/ Classroom Instructor

Calico Country Sew & Vac
01.2023 - Current

Family Services Counselor

Centerstone of Illinois
07.2022 - 12.2022

Student Worker

SIU Department of Public Safety
08.2019 - 05.2022

Bachelor of Arts - Psychology

Southern Illinois University Carbondale
08.2018 - 05.2022
Marah Willmore