Marah Wollschleger
Spokane,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Marah Wollschleger Cleaning Services
02.2021 - Current
- Owner and operator of professional residential and commercial cleaning business.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Party Hostess | Customer Service | Manager
Pattisons North Family Skating Center
10.2015 - 01.2023
- Work on roller skates while enforcing and following safety rules
- Respond quickly, efficiently, and professionally to any emergency: complete necessary paperwork and notify the appropriate professional staff member
- Take customer orders, prepare, cook, and serve food
- Organize and supervise birthday parties and private events for large groups of people
- Managed and motivated employees to be productive and engaged in work.
- Fulfill opening, closing, and training duties.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Barista
Thomas Hammer Coffee Co
02.2019 - 03.2020
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Educates customers by presenting and explaining coffee drink menu; answering questions.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving theappearance of the store and coffee bar.
Education
Associate Degree in Business - Accounting And Finance
11.2024
High School Diploma -
06.2018
09/2013 - 06/2018
Skills
- Communication
- Leadership
- Strong Work Ethic
- Team Work
- Customer Service
- Adaptability
- Problem Solving
- Self-Confidence
- Networking
Volunteer Experience
Easter Project Mission Trip
Praxis
2015-2017
Over every spring break during my high school career, my youth-group and I traveled down to Tijuana, Mexico in order to build homes for homeless families and help out in a local orphanage.
References
Christina Vavra: Thomas Hammer Manager
Contact: 509.953.8991
Shaun Pattison: Former Employer + Coach / Skating Rink Owner
Contact: 509.481.5822
John Johnston: Muay Thai Instructor / Gonzaga Security
Contact: 509.869.0542
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Small Business Owner - Marah Wollschleger Cleaning Services
02.2021 - Current
Barista - Thomas Hammer Coffee Co
02.2019 - 03.2020
Party Hostess | Customer Service | Manager - Pattisons North Family Skating Center
10.2015 - 01.2023
Spokane Falls Community College - Associate Degree in Business, Accounting And Finance
Lewis And Clark High School - High School Diploma,