Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Peterson

Clovis,NM

Summary

Polite and attentive Receptionist focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

13
13
years of professional experience

Work History

Educational Assistant/School Librarian

Clovis Municipal Schools
Clovis, NM
08.2022 - 02.2024
  • Assisted teachers with preparing classroom materials and activities.
  • Organized classroom supplies and equipment.
  • Conducted one-on-one tutoring sessions with students who needed extra support.
  • Developed and maintained library collection by selecting, ordering, cataloguing, and classifying books and other materials;.
  • Conducted library tours to introduce patrons to resources available in the library;.
  • Organized book displays and coordinated special events such as author visits;.
  • Provided reference services to students, faculty, staff and community members using print and electronic resources;.
  • Supervised student assistants in providing customer service at the circulation desk;.
  • Managed daily operations of the Library including staffing issues, budgeting, inventory control and purchasing;.
  • Created a positive learning environment by encouraging cooperation among students.
  • Assisted in creating a safe environment for all students by enforcing school policies.

Court Service Specialist

Ninth Judicial District Court
Clovis, NM
12.2021 - 04.2022
  • Supported judge activities by calling court to order, announcing entrances and responding to requests.
  • Escorted jury to areas outside of courtroom to prevent jury contact with public.
  • Kept courtroom facilities neat, evidence secured and calendars organized.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Enforced courtroom rules of behavior to eliminate disruptions.
  • Patrolled interior and exterior of courthouse to secure premises.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Office Assistant / Cashier

Clovis Community College
Clovis, NM
10.2019 - 12.2021
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed Tuition and Insurance payments and updated balances to reflect account changes.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Maintained organized filing system of paper and electronic documents.
  • Used a variety of office equipment such as Printers, scanners, Fax machine, and computers.

Receptionist

Salazar Monuments
Clovis, NM
04.2018 - 08.2019
  • Answered office phone and emails to schedule appointments, forward information and complete monument orders.
  • Provided excellent to all customers and existing clients.
  • Schedule appointments to go over customer orders and custom designs.
  • Assisted with creating designs for monuments.
  • Created contracts for customer purchases.
  • Maintained front office cleanliness and organized supplies.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Properly organized and filed all customer and company documents.
  • Maintained and reconciled general ledger accounts.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Processed accounts payable and receivable transactions.

Assistant Store Manager

The Children's Place
Clovis, NM
04.2017 - 04.2018
  • Completed day-to-day operations of store, including printing daily sales goals, balanced cash register, and organized and folded merchandise.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Inspected checkout areas to direct team members in cleaning, trash removal and other actions to restore professional appearances.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Promoted specific item options to drive sales and achieve add-on purchases to achieve desired sales goals.

Office Manager

J & J Auto Glass
Clovis, NM
09.2013 - 12.2016
  • Maintained and reconciled general ledger accounts.
  • Processed accounts payable and receivable transactions.
  • Ensured accuracy in all accounting entries and records.
  • Managed payroll processing for staff members.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Veterinary Assistant

Clovis Veterinary Hospital
Clovis, NM
01.2011 - 09.2013
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Cleaned and sterilized exam rooms between appointments.
  • Provided detailed patient care instructions to pet owners.
  • Maintained accurate medical records of all patients.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Prepared laboratory slides for microscopic examinations.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.

Education

Associate of Applied Science -

Clovis Community College
Clovis, NM
05-2024

Certificate of Completion - Early Childhood Education

Clovis Community College
Clovis, NM
07-2021

High School Diploma -

Clovis High School
Clovis, NM
05.2010

Skills

  • Office equipment operations
  • Excel spreadsheets
  • Microsoft Office
  • Scheduling
  • Multi-line phone systems
  • Recordkeeping and bookkeeping
  • Preparing contracts
  • Troubleshooting
  • Project management
  • Filing experience
  • Organization and efficiency
  • PC proficient
  • Data entry
  • Cash handling accuracy
  • Invoice Processing
  • Financial Recordkeeping
  • Inventory Tracking
  • General Ledger Maintenance
  • Customer Relations
  • Accounts Receivable
  • Payroll Administration

Timeline

Educational Assistant/School Librarian

Clovis Municipal Schools
08.2022 - 02.2024

Court Service Specialist

Ninth Judicial District Court
12.2021 - 04.2022

Office Assistant / Cashier

Clovis Community College
10.2019 - 12.2021

Receptionist

Salazar Monuments
04.2018 - 08.2019

Assistant Store Manager

The Children's Place
04.2017 - 04.2018

Office Manager

J & J Auto Glass
09.2013 - 12.2016

Veterinary Assistant

Clovis Veterinary Hospital
01.2011 - 09.2013

Associate of Applied Science -

Clovis Community College

Certificate of Completion - Early Childhood Education

Clovis Community College

High School Diploma -

Clovis High School

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