Joe'l Fontanez
Windsor Locks,CT
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Geissler's Supermarket
East Windsor, CT
08.2024 - Current
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Recognized by management for providing exceptional customer service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Adhered to health regulations regarding food handling and sanitation standards.
- Performed closing duties such as restocking supplies and cleaning work areas at the end of shift.
Police Explorer (Volunteer)
Windsor Locks Police Department
Windsor Locks, CT
12.2023 - Current
- Collaborated with other volunteers to create a positive work environment.
- Helped with prep, set up, and breakdown of community and public events.
- Worked with law enforcement to learn essential skills required in police work.
- Attend bi-weekly meetings to discuss progress and future initiatives.
Crew Member (Seasonal)
McDonald's
Windsor Locks, CT
06.2023 - 11.2023
- Interacted pleasantly with guests to deliver quality customer service.
- Collaborated with team members to achieve daily goals.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Windsor Locks High School
Windsor Locks, CT06-2024
Skills
- Verbal and written communication
- Dependability and reliability
- Flexible schedule
- Collaboration and teamwork
- Heavy lifting
- Calculations and measurements
- Customer service
References
References available upon request.
Timeline
Deli Clerk
Geissler's Supermarket
08.2024 - Current
Police Explorer (Volunteer)
Windsor Locks Police Department
12.2023 - Current
Crew Member (Seasonal)
McDonald's
06.2023 - 11.2023
High School Diploma -
Windsor Locks High School
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