Maral Artin
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
11
11
years of professional experience
Work History
Supervisor: Cosmetic Center
Mayo Clinic
05.2017 - Current
- Oversee all medical professionals and support staff to ensure the smooth, profitable workflow of the Cosmetic Center
- Hire and train any new employees to meet the rising needs of the practice
- Manage a team of Patient Liaison Specialists and Medical Aestheticians
- Monitor vendor transactions, business deadlines and appropriate delivery
- Negotiate the necessity of new equipment by detailing the benefits through documentation to the Capital Equipment
- Committee
- Plan and execute combining of the Plastic Surgery and Dermatology departments to exploit similarities between the two departments clientele and create a luxury experience for both customer bases
- Supervise and direct all day-to-day activities in the Cosmetic Center
- Create concise patient itineraries; maintain product par levels, coordinate staff training for new services, and manage provider schedules
- Generate financial reports on a monthly, quarterly, and yearly basis
- Accelerate marketing efforts by launching and navigating social media profiles, coordinating quarterly after-hours at community outreach events, and refurbish print marketing materials to match the tone of the luxury service provided
- A key member in the 2019 design team of the Cosmetic Center’s new workspace to focus on customer experience and account for expanding services.
Administrative Assistant: Administration
Mayo Clinic
11.2019 - 10.2021
- Support the Clinical Equipment Committee (CEC) and Outpatient Care Delivery Program (OCDP)
- Coordinate all travel / meeting / event arrangements to include international travel for Mayo Clinic guests
- Prepare financial reports and presentations for supported departments
- Maintain all schedules and action item lists for supported departments
- Insure the payments to vendors are issued appropriately at a timely manner per invoices.
Float Pool: Patient Service Specialist
Mayo Clinic
06.2013 - 04.2015
- Work with each department as a Patient Service Specialist to accommodate the needs of the patient
- Deescalate patient concerns, schedule a condense itinerary, and accommodate the patient needs during care
- Provide intake, which include taking patient vitals on arrival, completing a questionnaire, and completing pre-appointment requests.
Internship: Education & Simulation Center
Mayo Clinic
01.2013 - 04.2013
- Correspond with Clinical Research Internship Study Program (CRISP) applicants
- Track applications, organize paperwork submissions, and engage in meetings to match the students
- Co-coordinate the Perry Initiative Event, which is an outreach event for young high school females to discover the field of
- Orthopedic Surgery and Engineering
- Bronze Certification in the Mayo Quality Academy.
Education
Master of Science - Management
UNIVERSITY OF NORTH FLORIDA, COGGIN COLLEGE OF BUSINESS
Bachelors of Health Administration -
UNIVERSITY OF NORTH FLORIDA, BROOKS COLLEGE OF HEALTH
Skills
- Bilingual
- Problem Solving
- Customer Service
- Business Administration
- Priority Management
- Financial Management
Timeline
Administrative Assistant: Administration
Mayo Clinic
11.2019 - 10.2021
Supervisor: Cosmetic Center
Mayo Clinic
05.2017 - Current
Float Pool: Patient Service Specialist
Mayo Clinic
06.2013 - 04.2015
Internship: Education & Simulation Center
Mayo Clinic
01.2013 - 04.2013
Master of Science - Management
UNIVERSITY OF NORTH FLORIDA, COGGIN COLLEGE OF BUSINESS
Bachelors of Health Administration -
UNIVERSITY OF NORTH FLORIDA, BROOKS COLLEGE OF HEALTH
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