Summary
Overview
Work History
Education
Skills
Timeline
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MARÍA L CUENCA

Mercedes,USA

Summary


Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Overview

16
16
years of professional experience

Work History

Child Well Being Specialist

Deployed Services
11.2024 - Current
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Followed all company policies and procedures to deliver quality work.
  • used clinical assessment skills to address the needs of the children and families in our care

Therapist- Contract

Spring Health
11.2024 - Current
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual therapy sessions to patients suffering from mental health issues.

Therapist- PRN

Palms Behavioral Health
10.2024 - Current
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.

Medical Social Worker and Bereavement Coordinator

IMS Hospice
06.2018 - 12.2024
  • My duties are to assess, educate and advocate for the client and their families
  • Completed psychosocial evaluations and needs assessments.
  • Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.

Social Worker Case Manager

Harlingen Medical Center
04.2024 - 11.2024
  • Function as a resource to nursing staff as a resource regarding patient assessment and plan of care
  • Assess the psychosocial needs of the patient and family to develop, communicate and implement an effective and comprehensive plan for psychosocial interventions and complex discharge
  • Collaborate with multidisciplinary teams to ensure effective, efficient, appropriate care in order to maximize the health status and assure a smooth transition for patients served
  • Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
  • Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.

Star Plus Service Coordinator

Superior Health Plan Inc
02.2023 - 04.2024
  • My responsibility was to determine initial eligibility of LTC services, in which I visited with the member in their own home environment
  • In addition, I coordinate with various providers and community resources to ensure that the member would remain safe in their own home

Counselor - LCSW

Stellar Counseling
05.2022 - 06.2023
  • Completed medical documentation and records in compliance with established standards and regulations
  • Developed treatment plans using patient data and responses to determine care needs
  • Conducted family and group counseling sessions to reinforce supportive techniques
  • Utilized trauma-informed care to support patients in understanding traumatic events, trauma responses and healing techniques
  • Conducted intake and diagnostic assessment

Behavioral Case Manager

Superior Health Plan
11.2017 - 02.2022
  • My duties related to the day to day operations of the Integrated Case Management function to include working with members identified as high risk to identify needs and goals to achieve MLempowerment and improved quality of life for both behavioral and physical health issues
  • Assess members' current functional level and, in collaboration with the member, develop and monitor the Case Management Care Plan, monitor quality of care; assisting with discharge planning, participating in special clinical projects and communicate with departmental and plan administrative staff to facilitate daily operations of the Integrated Case Management functions
  • Collaborate with both medical and behavioral providers to ensure optimal care for members

Clinical Social Work Intern

Family Crisis Center Of The Rio Grande Valley
01.2019 - 12.2021
  • Monitored progress of clients in active cases to identify service goal accomplishments and areas in need of improvement
  • Work with children and their families to assess ongoing needs for intervention and connection to the community resources
  • Deepened assessments by interviewing persons associated with clients, and including families
  • Developed individualized case plans and options for treatment to meet objectives
  • Oversaw patient psychotherapy and provided behavior management

Service Coordinator

Superior Health Plan
12.2011 - 11.2017
  • My responsibilities are determining assistance with initial eligibility of Long Term Care services in which I visit with the member in their own home environment
  • In addition, I coordinate with various providers and community resources to assure that member has all the resources available to ensure their safety in their own homes
  • I have experience developing and modifying case plan with members
  • I have experience in interviewing members and their caregivers as needed
  • I have also worked with children with special needs (PCAF) and their families to ensure that they received all services that were needed to assist the family
  • My responsibilities have also included covering 10 counties to assist members as needed with their long term services

Community Care Worker III

Texas Department of Aging and Disability Services
08.2010 - 12.2011
  • My responsibilities were determining assistance with the initial eligibility of Long-Term Care services in which home visits are conducted routinely and timely
  • In addition, I am responsible for approving Personal Attendant Services Agency transfers and completing regional reports by required due dates, handling state office inquiries, and hotline complaints in a timely manner
  • I have experience in interviewing applicants and/or representatives to determine eligibility, developing service plans and monitoring services being delivered by contracted providers, explaining the D.A.D.S Programs and policies/procedures, preparing and completing regional reports and assignments needed by regional office on a timely and accurate basis
  • I have served as a mentor to new employees and I am proficient in communicating with clients, provider agencies, regional nurses and other state employees to provide, exchange, verify and coordinate services in both English and Spanish languages both orally and written
  • I also have experience in conducting home visits in the community and assessments for services to determine eligibility for CCAD and In Home Family Support Services
  • I am also responsible for documenting information in case records using automated equipment

CPS Family Based Safety Services Specialist II

Texas Department of Family Protective Services
12.2008 - 12.2009
  • Responsibilities include performing advanced social work related to protecting children while maintaining children within the family which include responding promptly in crisis situations, visiting clients' homes to assess potential risk to children for abuse/ neglect, plan for child safety, and strengthen families so they can function without CPS intervention
  • I also have experience dealing with upset and irate clients' who were angry and/or scared for fear of having their child removed
  • I have experience working under stressful situations and short timeframes due to the volume of cases and priority of the situations which included working on an on-call basis for evenings and/or weekends
  • I also have experience identifying resources and community supports available to the family
  • Other duties involved were establishing community relationships with law enforcement agents, therapists, court personnel, and representatives from various agencies and organizations and working as part of a team to help with child placement following the directives of the courts and agency

Education

Master of Science - Social Work

University of Texas Rio Grande Valley
Edinburg, TX
05-2017

Bachelors in Social Work -

University of Texas Pan American
Edinburg, TX

Skills

  • Experienced in Document Formatting
  • Excel
  • PowerPoint
  • Internet
  • Calendar Coordination
  • TRUCARE
  • Medicap

Timeline

Child Well Being Specialist

Deployed Services
11.2024 - Current

Therapist- Contract

Spring Health
11.2024 - Current

Therapist- PRN

Palms Behavioral Health
10.2024 - Current

Social Worker Case Manager

Harlingen Medical Center
04.2024 - 11.2024

Star Plus Service Coordinator

Superior Health Plan Inc
02.2023 - 04.2024

Counselor - LCSW

Stellar Counseling
05.2022 - 06.2023

Clinical Social Work Intern

Family Crisis Center Of The Rio Grande Valley
01.2019 - 12.2021

Medical Social Worker and Bereavement Coordinator

IMS Hospice
06.2018 - 12.2024

Behavioral Case Manager

Superior Health Plan
11.2017 - 02.2022

Service Coordinator

Superior Health Plan
12.2011 - 11.2017

Community Care Worker III

Texas Department of Aging and Disability Services
08.2010 - 12.2011

CPS Family Based Safety Services Specialist II

Texas Department of Family Protective Services
12.2008 - 12.2009

Bachelors in Social Work -

University of Texas Pan American

Master of Science - Social Work

University of Texas Rio Grande Valley

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