Maranatha Joy Ashley
Ozark,USA
Summary
Hello, I am Joy Ashley. I am a recent College of the Ozarks graduate who has a Bachelor's in Family Studies with a double emphasis in Social Work and Marriage & Family. I am deeply committed to fostering positive change in the lives of individuals and families. After graduating in May 2025, I am eager to embark on a career where I can invest fully, to make a tangible difference in the lives of others. I have a background in guest relations, problem solving, and high-volume service. Brings steady teamwork, adaptability, and time management to roles that require strong customer care, support for new hires, and smooth day-to-day operations.
Overview
5
5
years of professional experience
Work History
Server
Hickory Hills Country Club
06.2025 - Current
- High Workload capacity
- Task management
- Building guest relations
- Monitored membership satisfaction to identify areas for service quality enhancement.
- Provided attentive dining service to enhance member experience in country club settings.
Server
The Keeter Center
05.2021 - 05.2025
- Resolved guest concerns quickly and delivered practical solutions that supported guest satisfaction.
- Created positive guest experiences and anticipated guest needs.
- Worked with team members to support smooth workflow and strong guest service.
- Helped train new hires.
- Built strong rapport with customers.
- Prepared and supported large banquets and events in 4-star fine dining restaurant.
Education
Bachelor's - Marriage And Family Studies And Social Work
College of The Ozarks
Branson, MO05-2025
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- High workload capacity
- Task Management
- Problem Solving
- Client Rapport
- Time Management
- Multi Tasking
- Customer service excellence
Timeline
Server
Hickory Hills Country Club
06.2025 - Current
Server
The Keeter Center
05.2021 - 05.2025
Bachelor's - Marriage And Family Studies And Social Work
College of The Ozarks