Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maranda Aceto

EAST BOSTON

Summary

Adept at driving operational excellence, I elevated sales and profitability at The Glynn Hospitality Group through strategic leadership and robust problem-solving skills. My tenure showcases a commitment to fostering team unity and achieving high employee satisfaction, underpinned by adept staff supervision and operations management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

The Glynn Hospitality Group
05.2019 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Server

Dillons Restaurant
06.2017 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Grill Cook

Dacoopas
06.2010 - 05.2019
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.

Education

MRA Certificate - Restuarant Managment

Bunker Hill Community College
Charlestown, MA
06-2021

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Staff supervision
  • Deadline oriented
  • Staffing

Certification

  • ServSafe Food Handler's Certification
  • Allergy Training
  • ServSafe Work Place
  • Choke Training

Timeline

General Manager

The Glynn Hospitality Group
05.2019 - Current

Server

Dillons Restaurant
06.2017 - 05.2019

Grill Cook

Dacoopas
06.2010 - 05.2019

MRA Certificate - Restuarant Managment

Bunker Hill Community College

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Maranda Aceto