Maranda Dickter
York,PA
Summary
Proven track record of enhancing team efficiency and client satisfaction at LifePath, leveraging exceptional problem-solving and communication skills. Excelled in fast-paced environments, achieving significant improvements in operational productivity. Skilled in critical thinking and customer service, consistently delivering results beyond expectations with a friendly, positive attitude. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Gss
LifePath
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- C.I.T Certified
Housing Manager
Sunny Day Sober Living
07.2022 - Current
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Updated record-keeping systems for improved organization and accessibility of important information.
- Conducted home inspections to identify safety issues and needed repairs.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Worked closely with clients to facilitate appropriate plans to help better clients with employment or mental health services.
- Delivered emergency 24-hour on-call service for tenants on issues.
Bergey's Truck Center
Maintenance Department
11.2022 - 05.2023
- Minimized downtime due to equipment issues by promptly reporting malfunctions and assisting with repairs when needed.
- Upheld strict safety standards during operation, resulting in zero accidents or injuries while on duty.
Vet Assistant
Steinbach Vet Hospital
09.2015 - 12.2018
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Answered owner animal health questions and advised on best care practices.
- Boosted vaccination compliance rates by following up with clients to remind them of upcoming appointments and necessary booster shots.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Reduced recovery times by providing attentive nursing care to hospitalized animals under the supervision of the veterinary staff.
Grooming Salon Manager
Petco
01.2012 - 09.2015
- Promoted the salon through community partnerships and engaging marketing campaigns, driving brand awareness and attracting new clients.
- Established clear expectations for staff performance, resulting in consistently high-quality grooming services delivered to clients.
- Managed client complaints or concerns promptly and effectively, upholding the salon''s reputation for excellent customer care.
- Collaborated effectively with team members to provide seamless service from check-in to pick-up, enhancing overall client experience.
- Managed and maintained health, welfare and proper care of animals.
- Demonstrated adaptability by accommodating unique requests or addressing specific concerns from clients regarding their pets'' grooming needs.
- Fostered strong relationships with clients through excellent communication skills and personalized attention to their pets'' needs.
- Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
- Ordered supplies for forecasted grooming demands.
- Maintained a calm, professional demeanor when dealing with challenging situations or difficult animals, ensuring minimal disruption within the salon environment.
- Kept detailed records of each pet''s grooming history, enabling tailored service provision during subsequent visits.
- Oversaw the maintenance of all grooming equipment to ensure its safe and efficient operation, reducing downtime due to malfunctioning tools.
- Conducted regular evaluations of staff performance for continuous improvement in service quality standards across the team.
- Delivered exceptional results by performing advanced grooming techniques on various breeds with precision and care.
- Prepared billings and estimates for customers.
- Upheld 24-hour response time to service requests.
Education
No Degree -
Abington Senior High
Abington, PASkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
Certification
- [State] Driver's License
- CPR/AED Certification
- First Aid Certification
Timeline
Gss
LifePath
05.2023 - Current
Bergey's Truck Center
Maintenance Department
11.2022 - 05.2023
Housing Manager
Sunny Day Sober Living
07.2022 - Current
Vet Assistant
Steinbach Vet Hospital
09.2015 - 12.2018
Grooming Salon Manager
Petco
01.2012 - 09.2015
No Degree -
Abington Senior High
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